Analytic Call Tracking and Salesflare

How to connect Analytic Call Tracking

When client Status Updated in Analytic Call Tracking, find or create account, then find or create contact, then add contact to account in Salesflare.
When new Contact Added in Analytic Call Tracking, find or create contact in Salesflare.
When new Form Entry in Analytic Call Tracking, find or create contact in Salesflare.

Analytic Call Tracking (ACT) helps route and track calls with full analytic reporting.

Start a workflow when this happens

Client Status Updated — Triggers when client status updated to suspended / reactivated
New Contact Added — Triggers when a new contact is added.
New Form Entry — Triggers when new form entry is received
New Incoming Call — Triggers after a call is received in ACT.
New Incoming Call Answered — Triggers after a call is answered in ACT.

Show 4 more triggers

New Outgoing Call (Auto Dialer) — Triggers when an outgoing call is completed using the Auto Dialer.
New Outgoing Call (Browser Phone) — Triggers when an outgoing call is completed using ACT's Browser Phone.
New Outgoing Call (Mobile App) — Triggers when an outgoing call is completed using ACT's Mobile App.
Start of New Incoming Call — Triggers when a new incoming call is received in ACT.

Things Salesflare can make it do

Make a Call — This will call the selected company, play a whisper, and connect them with the caller.
Make a Call - Dynamic Order — This will call either the selected company or the caller (depending on the option chosen), play a whisper, and connect them with the other.
Send SMS — Sends SMS To / From given numbers

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