Attentive and Salesflare

How to connect Attentive

What you can automate

  • When new Email Message Link Click in Attentive, create a contact in Salesflare.
  • When new Email Opened in Attentive, create a contact in Salesflare.
  • When new Email Sent in Attentive, create a contact in Salesflare.
  • When new Email Subscribed in Attentive, create a contact in Salesflare.

About Attentive

Attentive® is the leader in conversational commerce, reinventing business to consumer communication. Our SMS-first software platform helps everyone from entrepreneurs to enterprises strengthen relationships with their consumers in a new way.

Attentive operations on Zapier

Triggers (11)

Start a workflow when this happens

  • Custom Attribute Set — This event occurs when a custom attribute is set.
  • Email Message Link Clicked — This event occurs when an email message link is clicked.
  • Email Opened — This event occurs when an email message is opened.
  • Email Sent — This event occurs when an email message is sent.
  • Email Subscribed — This event occurs when a user opts in to an email subscription.
Show 6 more triggers
  • Email Unsubscribed — This event occurs when a user opts out of an email subscription.
  • SMS Inbound Message — An event notification is sent from Attentive when a user replies to an SMS.
  • SMS Message Link Clicked — This event occurs when an SMS message link is clicked.
  • SMS Sent — This event occurs when an SMS message is sent.
  • SMS Subscribed — This event occurs when a user opts in to an SMS subscription.
  • SMS Unsubscribed — This event occurs when a user opts out of an SMS subscription.

Actions (13)

Things Salesflare can make it do

  • Add to Cart — Make a call to this endpoint when a user adds a product to their shopping cart.
  • Custom Attributes — Make a call to this endpoint for any attribute-based data.
  • Custom Events — Make a call to this endpoint for any event-based data representing user actions.
  • Delete Request — You can use the Privacy Request API in order to comply with [California Consumer Privacy Act](https://epic.org/california-consumer-privacy-act-ccpa/) deletion requests through Attentive. For more information, you can review [Attentive’s FAQs for CCPA](https://attentivemobile.atlassian.net/wiki/download/attachments/629309474/Attentive%20FAQs%20for%20CCPA.pdf?version=4&modificationDate=1585845052142&cacheVersion=1&api=v2) or the [Important Notice Regarding the CCPA of 2018](https://attentivemobile.atlassian.net/wiki/download/attachments/629309474/Important%20Notice%20Regarding%20the%20California%20Consumer%20Privacy%20Act%20of%202018%20%28CCPA%29.pdf?version=1&modificationDate=1579115568586&cacheVersion=1&api=v2).
  • Get Custom Attributes for a User — Get Custom Attributes for a User
Show 8 more actions
  • Identity — Use the Identity API to manage user identifiers. With this API, you can programmatically add a client user identifier or custom identifier(s) to a user. You should only use clientUserId and customIdentifiers to send Attentive your system-assigned unique identifiers (even when testing).
  • Lookup Product Catalog Ingestion — Make a call to this endpoint to get recent catalog uploads with their statuses to gain visibility into the ingestion workflow in order of creation. See the POST of this endpoint for details.
  • Product View — Make a call to this endpoint when a user views a product.
  • Purchase — Make a call to this endpoint when a user generates an order or purchase.
  • Subscribe User — Make a call to this endpoint to subscribe a user to subscriptions. Note that when a user is subscribed programmatically, it must include [compliant legal language](https://docs.attentivemobile.com/pages/legal-docs/legal-disclosure-language/). By default, if a subscription already exists, it records the attempt to create the subscription again. For TEXT subscriptions, a message is sent to the person indicating that they are already subscribed.
  • Unsubscribe Subscriptions for a User — Make a call to this endpoint to unsubscribe a user from a subscription type or channel. If no subscriptions are present in the request, the user is unsubscribed from all subscriptions. If subscriptions are present in the request, the user is unsubscribed from the requested type or channel combination. By default, if a subscription exists, but the user is already unsubscribed, it records the attempt to unsubscribe the subscription again. For TEXT subscriptions, a message is sent to the person indicating that they are unsubscribed.
  • User Properties (V2) — Creates or updates a single user record, including associated attributes, subscriptions, and identifiers. If a user with the provided identifiers already exists, their information will be updated; otherwise, a new user will be created. There is a limit of 100 of custom attributes that can be created. If intending to update an existing attribute, the name of the key must match the name of the existing attribute. If an existing attribute does not exist, a new attribute will be created with the given key as the name. Attributes with enumerated values must have a value that matches an existing enum value; new enum values will not be created. Attempting to pass custom attributes as an array or a map such as ["New York City] or {"favorite city": "Boston"} will result in a 400 error.
  • View Recent Catalog Uploads — Make a call to this endpoint to list recent catalog uploads with their statuses to gain visibility into the ingestion workflow in order of creation. See the POST of this endpoint for details.

Searches (1)

Look up existing records

  • Get Subscription Eligibility for a User — Make a call to this endpoint to list all subscription types and channels a user is subscribed to. You can query for a subscriber using either their phone number or email. One of the query parameters is required in order to look up a subscriber. As an example, you can use this endpoint to check if a subscriber is eligible to receive SMS or email campaigns, and then send them a message based on that eligibility.

Attentive operations on Make

Triggers (11)

Start a workflow when this happens

  • Watch Custom Attribute Set — Triggers when a custom attribute\nis set.
  • Watch Email Message Link Click — Triggers when a link is clicked in\nan email message.
  • Watch Email Opened — Triggers when an email is\nopened.
  • Watch Email Sent — Triggers when an email message\nis sent.
  • Watch Email Subscribed — Triggers when a user opts in to\nan email subscription.
Show 6 more triggers
  • Watch Email Unsubscribed — Triggers when a user opts out of\nan email subscription.
  • Watch SMS Inbound Message — Triggers when a user replies to an SMS message.
  • Watch SMS Link Click — Triggers when a link is clicked in\nan SMS message.
  • Watch SMS Sent — Triggers when an SMS is sent.
  • Watch SMS Subscribed — Triggers when a user opts in to an SMS subscription.
  • Watch SMS Unsubscribed — Triggers when a user opts out of an SMS subscription.

Actions (10)

Things Salesflare can make it do

  • Add Offer Codes — Add discount codes to an existing offer.
  • Add a Client User Identifier or Custom Identifier(s) to a User — Add a client user identifier or custom identifier(s) to a user.
  • Add a Custom Attributes — Add any attribute-based data to a user.
  • Add a Custom Event — Send user actions to use in the Attentive Segment Builder and Journey Builder for both email and text messages.
  • Add a Deletion Request — Creates a new privacy deletion request. This will be\ndone within thirty days, provided the call was successful.
Show 5 more actions
  • Add to Cart — A user adds a product to their shopping cart.
  • Purchase — Generates an order or purchase for a user.
  • Subscribe a User — Opts a user into a subscription.
  • Unsubscribe a User — Unsubscribes a user from a subscription type or channel.
  • View a Product — A user views a product.

Searches (5)

Look up existing records

  • Get Subscription Eligibility For A User — List all subscription types and channels a user is subscribed to.
  • Lookup Product Catalog Ingestion — Views a specific product catalog upload and its statuses.
  • Retrieve CCPA Delete Request by ID — Retrieves details on a deletion request.
  • Search Custom Attributes — Retrieves all custom attribute\ndata associated with a user.
  • View Recent Catalog Uploads — Lists recent catalog uploads with their statuses.

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