Bland AI and Salesflare

AI Agents app.bland.com ↗

How to connect Bland AI

Via Zapier — 324 operations available. Set it up ↗
Via Make — 12 modules available. Set it up ↗

What you can automate

When new Account in Salesflare, create Organization in Bland AI.
When new Task in Salesflare, create Issue in Bland AI.

About Bland AI

Bland AI is a platform for making ultra-realistic, human-sounding AI phone calls and SMS agents that integrate into your business, with analytics, working 24/7

Bland AI operations on Zapier

Triggers (4)

Start a workflow when this happens

Batch Completed — Triggers when a call batch finishes. Fires for batches that reach `completed` (every call ran) and `completed_partial` (the batch ended early but did dispatch calls); batches that end in `failed` do not fire. Only the 100 most recently created batches are polled.
Call Completed — Triggers when a phone call finishes. Each call is delivered once, after it completes, with its transcript, summary, analysis, recording URL and price already attached. Use the optional filters to narrow the trigger to one direction, batch, campaign or answered-by result.
Inbound Call Completed — Triggers when an inbound phone call to one of your Bland numbers *completes*. It fires once the call has ended — not when it starts — so the transcript, summary, analysis and recording URL are already attached. Note: inbound calls have no answered-by result, and when the number routes straight into a pathway the `to` field carries the pathway ID and `from` may be empty.
New SMS Conversation Message — Triggers when a new message arrives in an SMS conversation. Fires once per new message — the conversation re-fires each time its most recent message changes, with the message text in `last_message`. Reading conversations works on any plan; note that *sending* SMS through Bland is enterprise-only.

Actions (206)

Things Salesflare can make it do

A2P Registration — Learn how to register your A2P brand using our API. This guide covers all you need to know about making a POST request, including required parameters, error handling, and response expectations.
Account Details — Returns call data for your account.
Add Call to Memory — Add an existing call to a memory.
Add Comment — Comment on an issue. Mention @norm to dispatch a Norm investigation.
Add Flag — Flag a moment on an attached call.

Show 201 more actions

Add Library Voice — Add a shared library voice to your org so it can be used in your calls and TTS.
Add User to Memory — Add a new user/phone number to an existing memory.
Analyze Call With AI — Analyzes a call to retrieve structured data, insights, and answers to any number of questions. This runs a one-off analysis on demand. If you want every call analyzed automatically, set Analysis Schema / Analysis Prompt on the Send Phone Call action instead — those results are stored and can be retrieved later via `GET https://api.bland.ai/v1/analysis/calls/{call_id}`.
Analyze Failed Run — Run AI-powered analysis on a failed test run to get root cause and fix suggestions.
Attach Call — Attach a call to an issue.
Attach Phone Numbers to Persona — Attach one or more inbound phone numbers to a persona. The same endpoint handles voice, SMS, and WhatsApp numbers — channel capability is determined by the number's own configuration, not by this call.
Attach Resource — Attach a call, SMS conversation, or file to an issue.
Authorize a Web Agent Call — Create a single-use session token for a client to talk with your web agent.
Backfill Citation Schema — Retroactively apply one or more citation schemas to extract data from existing call transcripts.
Batch Run Scenarios — Execute multiple test scenarios as a batch. Returns immediately with a batch ID while tests execute asynchronously.
Cancel Eval Run — Cancel a pending or running eval run.
Cancel Port Request — Cancel an in-progress number porting request.
Cancel Tornado Session — Cancel a running tornado session.
Chat With Knowledge Base — Performs a conversational query against knowledge bases with context.
Check SMS A2P Status — Check the status of an A2P registration.
Check Voice Name Availability — Check whether a voice name is available before cloning.
Clear SMS Conversation — Hides all messages in an SMS conversation from the AI's future responses (without permanently deleting them). For development/debugging.
Clone Test Template — Clone a template to create a new scenario bound to your pathway or persona.
Create Agent Session — Create a Norm agent session on an issue.
Create Alarm — Create an alarm configuration for your organization.
Create Block Rules — Create one or more block rules to prevent specific phone numbers from reaching your inbound numbers.
Create Call Batch — Starts a batch of phone calls from a list of numbers, using one shared prompt and set of settings. Every row of Calls inherits the global settings; each row supplies its own phone number and optional variables. Batch lifecycle is asynchronous — this action returns a Batch ID immediately, then calls are dispatched over time. Use Stop Batch to cancel one. Uploading a CSV instead (`file_id` + `column_mapping`) is supported by the API but not by this action.
Create Category — Create a custom issue category.
Create Citation Schema — Create a new citation schema for extracting structured data from call transcripts.
Create Contact Memory — Create a memory record for a contact scoped to a persona or agent number. If a record already exists for that pair, it is returned instead of creating a duplicate.
Create Custom Component — Create a new custom component.
Create Custom Dialing Pool — Create a new custom dialing pool with phone numbers for optimized call routing.
Create Eval Agent — Create a new eval agent, optionally seeded from a template.
Create Eval Agent Version — Fork a new editable draft version of an eval agent.
Create Eval Run — Start a new eval run over a batch of calls.
Create Folder — Creates a new folder for the authenticated user.
Create Inbound Session — Create a session token that can be used to pass variables to inbound calls via SIP headers. This allows you to tie specific data to a call session before the call is initiated.
Create Issue — Create a triage issue.
Create Memory — Create a new memory to organize and track call interactions by phone numbers.
Create Organization — Create a new organization.
Create Pathway — Create a new conversational pathway
Create Pathway Chat — Create an instance of a pathway chat, which can be used to send and receive messages to the pathway.
Create Pathway Version — Creates a new version of a specific pathway, including its name, nodes, and edges.
Create Post Call Webhook — Create and send post call webhooks for specified calls.
Create SMS Conversation — Create an SMS conversation with specific pathway state without triggering immediate message sending.
Create Simulation Set — Create a simulation set that runs each scenario multiple times to detect flaky behavior. Returns immediately while simulations execute asynchronously.
Create Snippet — Upload a JavaScript snippet that can be executed by Custom Code Nodes or run directly.
Create Subaccount — Provision a new subaccount with separate billing, access and usage.
Create Suggestion — Creates a new suggestion (Q&A pair) for a knowledge base.
Create Translation Session — Create a real-time translation session and receive a WebSocket URL for streaming audio
Create User Template — Save a new eval agent template, from scratch or by snapshotting an existing eval agent.
Create Widget — Creates a new widget.
Create Workbench Setup — Create a new workbench setup with an empty draft version.
Create Workbench Setup Version — Fork a new editable draft version of a workbench setup.
Create a Campaign — Send large volumes of calls at once with follow-up sequences.
Create a Custom Tool — Create a Custom Tool that can take AI input and call external APIs.
Create a Knowledge Base — Create a new knowledge base.
Create a Web Agent — Configure all of the settings for a new web agent.
Delete Alarm — Delete an alarm configuration.
Delete Block Rule — Permanently delete a block rule.
Delete Conversation — Delete a specific conversation and all of its associated messages. This action is permanent.
Delete Custom Component — Deletes a specific custom component by ID.
Delete Custom Tool — Delete your Custom Tool.
Delete Eval Agent — Soft-delete an eval agent.
Delete Folder — Deletes a specific folder for the authenticated user. The folder must be empty to be deleted.
Delete Guard Rail — Delete a guard rail.
Delete Inbound Phone Number — Remove an inbound number that was uploaded through your own Twilio account. See Custom Twilio Integration for more information.
Delete Issue — Permanently delete a triage issue.
Delete Knowledge Base — Soft deletes a knowledge base by setting its status to 'DELETED'.
Delete Memory — Permanently delete an entire memory and all associated data including users, calls, and metadata.
Delete Messages From Conversation — Delete SMS conversations by their IDs.
Delete Organization — Delete an organization.
Delete Pathway — Delete your conversational pathway.
Delete Pathway Version — Marks a specific version of a pathway as archived, effectively deleting it from active use.
Delete Persona — Delete a persona.
Delete Snippet — Permanently delete a snippet and all of its versions.
Delete Test Scenario — Delete a test scenario and all related data.
Delete User Template — Soft-delete a saved eval agent template.
Delete Voice — Permanently delete a voice you own.
Delete Voice Samples — Remove one or more training samples from a voice clone you own.
Delete Web Agent — Delete a web agent.
Delete Workbench Setup — Soft-delete a workbench setup.
Detach Call — Detach a call from an issue.
Detach Phone Numbers From Persona — Detach one or more inbound phone numbers from a persona. Detached numbers will no longer use the persona's configuration and will have their persona settings cleared.
Detach SIP Configuration — Remove SIP configuration from a phone number for specified directions.
Disable Subaccount — Immediately disables a subaccount and transfers any remaining credits back to the parent account.
Discover SIP Endpoint — Auto-discover optimal SIP connection settings by probing your endpoint with DNS resolution and SIP OPTIONS.
Discover Sitemap URLs — Discovers URLs from a website's sitemap for web scraping.
Edit Block Rule — Update attributes of an existing block rule.
Enable or Disable Memory — Enable or disable memory for a pathway or persona version.
End Phone Call — Ends a phone call that's in progress
End Translation Session — Terminate a translation session from the server side
Estimate Eval Run — Preview the size and cost of a run before starting it.
Generate Pathway — Create an asynchronous pathway generation job from a detailed prompt.
Generate Scenario From Call — Generate a test scenario from a historical call transcript using AI analysis.
Get All Folders — Retrieves all folders for the authenticated user, including folder ID, name, and parent folder ID.
Get All Pathways Information — Returns a set of information about all the conversational pathways in your account - including the name, description, nodes and edges.
Get Call Details — Retrieves the full record for a call: transcript, summary, analysis, recording, price, pathway details and more. Note: some fields are best-effort enrichments and may be missing even on a successful lookup (`dispositions`, `citations`, `voice_id`, `live_translation_transcript`). `citations` is enterprise-only.
Get Evals Status — Check whether the Evals feature is enabled for your organization.
Get Firewall IPs — Get Bland's static IP addresses and ports for your region. Use these to configure your firewall.
Get Pathway Session Token — Creates a new pathway session token for the authenticated user. This token can be used to access pathway chat and expires after 1 hour.
Get SMS Messages — Get the list of SMS messages for a given conversation.
Get User Memory Details — Retrieve detailed memory information for a specific user or phone number in a memory store.
Get User Organization Memberships — Retrieve a list of organizations the authenticated user is a member of.
Initiate Port Request — Submit a number porting request to transfer phone numbers from another carrier to Bland.
Invoke Node Test Run — Start a node test run for a given node and pathway with a new prompt and sample conversations.
Leave Organization — Remove the authenticated user from an organization.
Link Related Issue — Link an issue to another issue.
List All Memories — Retrieve all memory stores associated with your account.
List Campaigns — Retrieve all campaigns and high level numerical metrics associated with each.
List Citation Schemas — Retrieve all citation schemas for your organization, including each schema's variables, groupings, and conditions.
List Custom Components — Retrieves a specific custom component by ID.
List Custom Dialing Pools — Retrieve all custom dialing pools for your organization.
List Custom Tools — Retrieve Custom Tools you've created.
List Eval Agent Templates — List the read-only library of shipped eval agent templates.
List Port Requests — List all number porting requests for your organization.
List Prompts — Retrieves all your saved prompts.
List SIP Numbers — List all phone numbers with SIP configurations for your organization.
List Subaccounts — View all your subaccounts and their details.
List TTS Models — List the available Bland TTS models and their capabilities.
List Web Agents — Retrieves each web agent you've created, along with their settings.
List Widgets — Retrieves all widgets associated with your account.
Listen to Active Call — Initiate a live listen session for an active call
Mark Issue Viewed — Mark an issue as viewed by the calling user.
Merge Contacts — Merge two contacts into one. All data from the duplicate contact is moved to the primary contact, and the duplicate is deleted.
Mint Stream Input Token — Mint a short-lived JWT for browser clients connecting to the streaming WebSocket.
Move Pathway — Moves a pathway to a different folder or to the root level.
Parse SIP Destination — Parse and validate a raw SIP destination string into its host, port, user, and transport before attaching it to a trunk.
Pathway Chat — Send a message to a pathway and receive a response.
Promote Pathway Version — Promote a pathway version for a pathway ID to either staging or production environment.
Promote Persona Version — Promote a persona's draft version to production.
Prompt Norm — Send a prompt to Norm. Returns 202 with a run ID.
Publish Eval Agent — Publish the agent's current draft as a new active version.
Publish Workbench Setup — Publish the setup's current draft as a new active version.
Purchase Outbound Number — Purchase and configure a new inbound phone number. ($15/mo. subscription using your stored payment method).
Purchase Phone Number — Purchase a new phone number (inbound/outbound). ($15/mo. subscription using your stored payment method).
Rate Voice — Give a public library voice a 1-5 star rating.
Remove Call From Memory — Remove a specific call from a memory.
Remove Flag — Remove a flag from an issue.
Remove Relation — Remove a relation.
Remove Resource — Detach a resource from an issue.
Remove User From Memory — Remove a specific user/phone number and all their associated data from a memory.
Rename Voice — Change the display name of a cloned voice you own.
Resend Post Call Webhook — Resend post call webhooks for specified calls.
Reset Contact Memory — Permanently delete all memory for a contact scoped to a specific persona or agent number. All conversation history, facts, summaries, and entities for that pair are removed. This cannot be undone.
Resolve Contact — Find an existing contact or create a new one.
Rotate Subaccount API Key — Replace the API key of a subaccount with a new one.
Run Snippet — Execute a snippet directly, outside of a pathway. Useful for testing.
Run Test Scenario — Execute a single test scenario. Returns immediately with a run ID while the test executes asynchronously.
SMS Conversation Analysis — Answer questions and extract information from an SMS conversation.
Search User Calls in Memory — Retrieve call history and data for a specific user/phone number within a memory.
Send Phone Call — Send an outbound AI phone call.
Send SIP Test Call — Place a live test call to your SIP endpoint to verify connectivity. Rate limited to 10 calls per 15 minutes.
Send SMS — Sends an SMS, WhatsApp, or iMessage message from one of your Bland AI numbers, starting or continuing a conversation with the recipient. Requires a Bland enterprise plan — non-enterprise accounts receive a 403. Reading SMS conversations is not restricted; only sending is. The message is accepted for delivery and sent asynchronously, so a successful run means queued, not delivered. Track it with the returned Conversation ID and Message ID.
Send SMS Batch — Send SMS messages to a large list of recipients from a pre-uploaded CSV file. Processing is handled asynchronously via a background workflow.
Speak — Generate speech audio from text using a Bland TTS voice.
Start Tornado Session — Start an iterative fix loop that runs tests, analyzes failures, applies fixes, and retests until all scenarios pass. Returns immediately while the loop executes asynchronously.
Stop All Active Calls — Ends every call currently in progress on your account. Bland AI responds as soon as it knows how many calls are affected and then hangs them up in the background, so calls may take a little while to actually end. Number Of Calls is the count that was queued for stopping. There is no way to limit this to a subset of calls — use End Phone Call for a single call.
Stop Batch — Cancels a call batch. Calls that have not been dispatched yet are never placed; calls already in progress are unaffected. Stopping a batch that has already finished (or does not exist) returns an error.
Stop Campaign — Stops a campaign and all associated calls.
Stream Speech — Generate speech audio with chunked transfer for the lowest possible time-to-first-byte.
Test Alarm Notifications — Send a test alarm or recovery notification.
Toggle Alarm — Enable or disable an alarm.
Toggle SMS Reply Method — Turn on or off the AI replying for a given phone number.
Transfer Active Call — Transfer an in-progress call to a different phone number.
Transfer Credit to a Subaccount — Transfer API credits from your account to a subaccount.
Transfer Phone Number to a Subaccount — Transfer a phone number from your account to a subaccount.
Trigger Alarm Evaluation — Manually trigger alarm evaluation with current data.
Update Advanced Config — Update advanced SIP configuration including failover, codecs, and alerts.
Update Alarm — Update an alarm configuration.
Update Citation Schema — Update an existing citation schema's name, description, or schema configuration.
Update Contact — Update an existing contact's information.
Update Contact Facts — Merge new facts into a contact's memory record. Existing keys are updated and new keys are added, but no keys are deleted. Facts are structured key-value pairs (e.g. name, plan, timezone) that persist across all conversations.
Update Conversation Summary — Overwrite the conversation summary for a contact memory. The summary is a plain-text overview of past interactions that the agent uses for context at the start of each conversation.
Update Custom Component — Retrieves a specific custom component by ID.
Update Custom Dialing Pool — Update an existing custom dialing pool with new phone numbers or credentials.
Update Custom Tool — Change your Custom Tool's parameters and characteristics.
Update Eval Agent — Update an eval agent's metadata or repoint its active version.
Update Eval Agent Version — Edit a draft version's prompt, levels, targets, or weight.
Update Folder — Updates the name of a specific folder for the authenticated user.
Update Guard Rail — Update an existing guard rail configuration.
Update Inbound Number Label — Update the label shown for one of your inbound phone numbers.
Update Issue — Update a triage issue. All fields optional.
Update Knowledge Base — Update a knowledge base.
Update Memory — Update the name of an existing memory.
Update Organization Member Permissions — Modify the permissions of an existing member within an organization.
Update Organization Members — Add or remove members from an organization.
Update Organization Properties — Modify specific properties of an organization.
Update Organization's Service Version — Update the current version of a specified service for an organization.
Update Pathway — Update a conversational pathway's fields - including name, description, nodes and edges.
Update Pathway Version — Updates a specific version of a pathway, including its version name, nodes, and edges.
Update Persona Number Settings — Update persona-specific settings for a phone number attached to a persona. Use this to configure per-number pathway overrides while still using the persona's base configuration.
Update SIP Direction — Update an existing SIP routing direction for a phone number.
Update SMS Configuration — Update the SMS configuration for a phone number owned by the authenticated user.
Update SMS Conversation — Updates properties of an existing SMS conversation.
Update SMS Number — Update your SMS agent's configuration.
Update SMS Webhook — Update the webhook for a given phone number.
Update Snippet — Upload a new version of an existing snippet. Previous versions are kept.
Update User Memory Data — Update the metadata and summary information for a specific user within a memory.
Update User Template — Update a saved eval agent template. The source pointers cannot be changed.
Update Voice Config — Update default synthesis settings on a voice you own.
Update Voice Sample Transcriptions — Update the transcription text on one or more training samples.
Update Voice Settings — Update the consistency/expressiveness defaults on a voice you own.
Update Widget — Updates an existing widget. All fields in the request body are optional.
Update Workbench Setup — Update a workbench setup's metadata or repoint its active version.
Update Workbench Setup Version — Edit a draft version's attached agents, threshold, run mode, or default calls.

Searches (114)

Look up existing records

Campaign Details — Returns specific campaign with all associated calls within campaign.
Check Number Portability — Check whether phone numbers are eligible for porting to Bland.
Custom Tool Details — Retrieve a Custom Tool you've created.
Find Call — Finds calls in your account, newest first. All filters are optional — leave them all empty to get your most recent call. Zapier uses the first (newest) match as the search result.
Find Contact — Finds a contact in your Bland account by phone number, email, or external ID, including its stored memory (summary, facts and open items). Contacts are shared across your whole organization. Fill in at least one identifier; if several are given, the first identifier that matches any contact wins. Returns no match rather than an error when nothing is found.

Show 109 more searches

Generate SIP Password — Generate a strong, PBX-safe SIP password for register-based authentication, at a configurable length.
Get Active Tornado Session — Get the currently active tornado session for a pathway.
Get Affected Context — Calls, pathways, and personas affected by an issue.
Get Alarm — Get a single alarm configuration by ID.
Get Batch Logs — Retrieve logs for a specific batch.
Get Batch Status — Looks up a call batch and its current status. Does not include the batch logs — fetch those from `GET https://api.bland.ai/v2/batches/{batch_id}/logs`. Returns no match if the batch does not exist on this account.
Get Block Rule — Retrieve the details of a specific block rule.
Get Call Details — Retrieves the full record for a call: transcript, summary, analysis, recording, price, pathway details and more. Note: some fields are best-effort enrichments and may be missing even on a successful lookup (`dispositions`, `citations`, `voice_id`, `live_translation_transcript`). `citations` is enterprise-only.
Get Citation Schema — Retrieve a specific citation schema by ID.
Get Contact — Retrieve a contact by its unique ID, including all identifiers, contact memories (per persona/agent), and memory entities.
Get Contact Memory — Retrieve a contact's full memory record by ID, including their conversation summary, structured facts, recent messages, and open items.
Get Conversation by ID — Retrieve a single SMS conversation and its messages by its ID
Get Corrected Transcript — Gets a speaker-labelled, timestamped transcript produced by re-transcribing the call recording. More accurate than the live transcript, and includes per-segment confidence scores. The first request for a call re-processes the recording and can take a while; later requests return the stored result. Rate limited to 10 requests per 10 minutes. Use the `corrected` field — `aligned` is deprecated.
Get Corrected Transcripts — Get the corrected transcript from your call's recording.
Get Custom Dialing Pool — Retrieve a specific custom dialing pool by its ID.
Get Discovery Status — Poll the status and results of a SIP endpoint discovery session.
Get Enhanced Analytics — Get enhanced testing analytics including node failure heatmap, weakest link, trend analysis, and Sankey flow data.
Get Eval Agent — Fetch one eval agent and its current draft version.
Get Eval Agent Template — Fetch a single shipped eval agent template by its key.
Get Eval Agent Version — Fetch one version of an eval agent.
Get Eval Run — Fetch one eval run and its current status and summary.
Get Guard Rail — Retrieve a specific guard rail by ID.
Get Issue — Get a triage issue by ID.
Get Knowledge Base — Retrieves a specific knowledge base by ID.
Get Memory Changes — Retrieve what memory was captured or updated during a specific call or SMS conversation. Shows the memory state before and after the interaction.
Get Memory Context — Retrieve the full memory context for a contact scoped to a persona or agent number. Returns everything the agent sees at the start of a conversation: summary, facts, recent messages, entities, and open items.
Get Memory Details — Retrieve detailed information about a specific memory store and its users.
Get Node Test Run — Retrieve a node test run.
Get Organization — Retrieve details of an organization.
Get Organization Billing Information — Retrieve the current billing details for an organization.
Get Organization Billing Refill Information — Retrieve the recharge amount for an organization's billing.
Get Organization Members — Retrieve the list of members in an organization.
Get Organization's Current Service Version — Retrieve the current version of a specified service for an organization.
Get Outbound Setup — Get Bland's SIP server details and PBX configuration instructions for outbound call routing.
Get Pathway Generation Status — Poll pathway generation status and retrieve the generated pathway ID when ready.
Get Pathway Versions — Retrieves all versions of a specific pathway, including version number, creation date, name, and latest status.
Get Pathways in Folder — Retrieves all pathways within a specific folder for the authenticated user.
Get Persona — Retrieve a specific persona.
Get Post Call Webhook — Get the post call webhook data for a specific call.
Get Post Conversation Webhook — Retrieve the webhook delivery log for an SMS conversation, including the payload, URL, response codes, and timing.
Get Recording — Gets a temporary download link for a call recording. The call must have been recorded (`record: true` on Send Phone Call). Calls with no recording return an error rather than an empty result, and links expire — fetch one right before you use it.
Get SIP Call Logs — Retrieve SIP call logs for a phone number with cursor-based pagination.
Get SIP Config — Retrieve the current SIP configuration for a phone number.
Get Simulation Set — Retrieve a simulation set with its statistics including pass rates, flakiness detection, and score distributions.
Get Single Pathway Information — Returns a set of information about the conversational pathway in your account - including the name, description, nodes and edges.
Get Snippet — Retrieve a snippet's source code, either the latest version or all versions.
Get Specific Pathway Version — Retrieves a specific version of a pathway, including its name, nodes, edges, version number, and latest status.
Get Specific Persona Version — Retrieve a specific persona version.
Get TTS Generation — Retrieve a single stored text-to-speech generation.
Get Test Analytics — Get basic testing analytics for a pathway over a time window.
Get Test Batch — Retrieve a test batch and all its runs.
Get Test Call Status — Poll the status and trace of a SIP test call.
Get Test Run — Retrieve detailed results for a specific test run including chat history, assertion results, and scores.
Get Test Scenario — Retrieve a specific test scenario with its assertions.
Get Tornado Status — Get detailed progress for a tornado session including iteration data and fix plans.
Get Translation Session — Retrieve the status, duration, and billing details of a translation session
Get Trunk Health — Get the health status of a SIP trunk by probing the endpoint with SIP OPTIONS.
Get User Template — Fetch one of your organization's saved eval agent templates.
Get Voice — Get details on a single voice.
Get Voice Sample — Download a single training sample as audio or JSON metadata.
Get Voice Settings — Get the current consistency/expressiveness defaults on a voice you own.
Get Widget Threads — Retrieves all conversation threads for a specific widget. Returns threads ordered by creation date (newest first) with associated messages ordered chronologically.
Get Widget by ID — Retrieves a specific widget by ID.
Get Workbench Setup — Fetch one workbench setup and its current draft version.
Get Workbench Setup Version — Fetch one version of a workbench setup.
List Active Calls — Retrieve all currently active calls for your organization. Active calls include both queued and in-progress calls that have not yet completed.
List Activity — Activity feed for an issue.
List Agent Results — List every individual judge verdict in an eval run.
List Agent Snapshots — List the frozen agent configurations a run scored against.
List Agents — List triage agent profiles.
List Alarm Events — Get recent alarm events across all alarms in your organization.
List Alarms — List alarm configurations for your organization.
List Audit Logs — Retrieve a paginated, filterable list of audit events for your organization. Designed for SIEM integration and compliance workflows.
List Block Rules — Retrieve block rules associated with your inbound numbers.
List Call Results — List the per-call results for an eval run.
List Categories — List issue categories.
List Contacts — List all contacts for your organization. Each contact includes identifiers, contact memories (per persona/agent), and memory entities. Paginated.
List Eval Agent Versions — List all versions of an eval agent.
List Eval Agents — List the eval agents in your organization.
List Eval Runs — List eval runs in your organization, with optional filters.
List Flag Types — List reusable flag types in your org.
List Flags — List flags on an issue.
List Guard Rails — Retrieve a list of all guard rails in your organization.
List Issues — List triage issues with filters and keyset pagination.
List Knowledge Base Details — View the details for a specific knowledge base.
List Knowledge Bases — Retrieves a paginated list of knowledge bases for the authenticated organization.
List Organization's Service Versions — Retrieve a list of available versions for a specified service within an organization.
List Persona Versions — Retrieve all versions of a specific persona.
List Personas — Retrieve a list of all personas in your organization.
List Recent Messages — Retrieve the recent message history for a contact memory. Returns cross-channel messages (voice and SMS) in chronological order.
List Relations — List relations on an issue.
List Resources — List resources attached to an issue.
List Shared Voices — Browse the public Bland voice library.
List Snippets — List your organization's snippets at their latest version.
List Subaccount Details — View a subaccount's details.
List TTS Generations — List your stored text-to-speech generations.
List Test Runs — List test runs with optional filtering and pagination.
List Test Scenarios — List all test scenarios for your organization.
List Test Templates — List out-of-box test scenario templates. Templates are automatically seeded on first access.
List Tools — Retrieve a paginated list of your tools. Returns tools that are not tied to a specific resource connection.
List User Templates — List your organization's saved eval agent templates.
List Voice Samples — List the training samples attached to a voice clone you own.
List Workbench Setup Versions — List all versions of a workbench setup.
List Workbench Setups — List the workbench setups in your organization.
Number Details — Retrieve settings for your inbound phone number.
Pathway Chat — Get conversation history for a pathway chat.
Prompt Details — Retrieves data for a specific prompt id.
Tool Execution Logs — Retrieve per-execution logs for your tools with optional filtering and pagination.
Tool Execution Stats — Retrieve aggregated execution statistics for your tools, grouped and filtered by integration, status, date, and more. Maximum date range is 90 days.

Bland AI operations on Make

Triggers (2)

Start a workflow when this happens

Watch Incoming Phone Calls — Triggers when an incoming phone call has finished.
Watch Outbound Phone Calls — Triggers when an outbound phone call is finished.

Actions (8)

Things Salesflare can make it do

Analyze a Call — Analyzes a call based on questions and goals.
Get a Call Details — Retrieves detailed information and the transcript of a call.
Get an Audio Recording — Retrieves the call's audio file, if it exists.
Make an API Call — Performs an arbitrary authorized API Call.
Send a Call — Sends an AI phone call.

Show 3 more actions

Send a simple Call — Sends a simple call. Without a lot of settings.
Send a simple Call using Pathways — Sends a simple call without a lot of settings using Pathways.
Stop an Active Call — Stops an active call.

Searches (2)

Look up existing records

List Calls — Returns a list of calls.
List Voices — Lists available voices.

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Exa is a Web Search API that helps you search the web, extract content from any URL, and find si…

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