CloudBlue Commerce and Salesflare

App Builder cloudblue.com ↗

How to connect CloudBlue Commerce

Via Zapier — 25 operations available. Set it up ↗

What you can automate

When new or Updated Subscription in CloudBlue Commerce, create opportunity, then find or create contact in Salesflare.
When new or Updated Order in CloudBlue Commerce, create opportunity, then find or create contact in Salesflare.
When new Customer in CloudBlue Commerce, find or create account, then find or create contact, then add contact to account in Salesflare.
When new Customer User in CloudBlue Commerce, find or create account, then find or create contact, then add contact to account in Salesflare.
When updated Customer User in CloudBlue Commerce, find or create account, then find or create contact, then add contact to account in Salesflare.
When updated Customer in CloudBlue Commerce, find or create account, then find or create contact, then add contact to account in Salesflare.

About CloudBlue Commerce

CloudBlue is a modular, scalable, extensible and secure carrier-grade platform that enables the profitable, end-to-end delivery of services, including onboarding, automation, aggregation, distribution, go-to-market and support.

CloudBlue Commerce operations on Zapier

Triggers (9)

Start a workflow when this happens

New Customer — Triggers when a customer is created in CloudBlue Commerce.
New Customer User — Triggers when a customer user is created in CloudBlue Commerce.
New RDE Report — Triggers when a rated data report is generated in CloudBlue Commerce.
New or Updated Order — Triggers when an order (Sales Order/Change Order/Billing Order/Cancel Order/Renew Order) is created in CloudBlue Commerce. It also includes filter options to select order type and status.
New or Updated Plan Category — Triggers when a plan category is created or updated in CloudBlue Commerce.

Show 4 more triggers

New or Updated Service Plan — Triggers when a service plan is created or updated in CloudBlue Commerce.
New or Updated Subscription — Triggers when a new subscription is created/updated in CloudBlue Commerce or its status is changed to Activated, Administrative Hold, Credit Hold, Full Hold, or In Grace.
Updated Customer — Triggers when a customer information is updated in CloudBlue Commerce.
Updated Customer User — Triggers when a customer user information is updated in CloudBlue Commerce.

Actions (11)

Things Salesflare can make it do

Cancel Order — Cancels an existing subscription in CloudBlue Commerce.A new Cancel Order is placed in CloudBlue Commerce for the subscription linked with the provided Order Number.
Change Order — Updates the existing subscription in CloudBlue Commerce. A new Change Order is placed in CloudBlue Commerce for the subscription linked with the provided Order Number. The subscription update includes a change in its resources and their quantities.
Change Subscription State — Changes subscription status to Administrative Hold or Active.
Create Customer — This action creates a new Customer account and a user under it with administrator privileges in CloudBlue Commerce.
Create New Customer User — Creates a new Customer user in CloudBlue Commerce.

Show 6 more actions

Create New Sales Order — Creates a new sales order in CloudBlue Commerce. The external system can pass an order reference to map the corresponding order object to the order object in CloudBlue Commerce.
Create and Schedule RDE Job — This action will create and schedule RDE job in CBC platform.
Delete User — Deletes the Customer user in CloudBlue Commerce, unless it's the last admin user.
Renew Order — Renews the existing subscription in CloudBlue Commerce. A new Renew Order is placed in CloudBlue Commerce for the subscription linked with the provided Order Number.
Update Customer — This action updates a Customer account in CloudBlue Commerce.
Update Customer User — Updates the Customer user information in CloudBlue Commerce.

Searches (5)

Look up existing records

Find Customer — Finds Customer records in CloudBlue Commerce. Allows filtering the records with the Account ID and/or the external system ID. If no filter is passed, the last created Customer record is returned.
Find Customer User — Finds Customer user records in CloudBlue Commerce. Allows filtering the records with the Customer ID and User Type.
Find Order — Finds orders in CloudBlue Commerce. Allows filtering the records with the CloudBlue Commerce Order Number and/or the external system Order ID. If no filter is passed, the last created order record is returned.
Find Service Information — Finds and returns the service-specific information of a subscription from the CloudBlue Commerce OSS. For Connect-based services, this information includes the activation parameter URL, activation tile data, and so on.
Find Subscription — Finds subscriptions in CloudBlue Commerce. Allows filtering the records with the CloudBlue Commerce Order Number and/or the external system Order ID. If no filter is passed, the last created subscription record is returned.