Convirza and Salesflare

How to connect Convirza

What you can automate

  • When new Customer in Convirza, find or create account, then find or create contact, then add contact to account in Salesflare.

About Convirza

Convirza helps you unlock more value from what happens before, during, and after your calls.

Convirza operations on Zapier

Triggers (47)

Start a workflow when this happens

  • Acquired Address — Triggers when a caller address is captured or detected during a call.
  • Acquired Email — Triggers when a caller email address is captured or detected during a call.
  • Acquired Name — Triggers when a caller name is captured or detected during a call.
  • Acquired Phone Number — Triggers when a caller phone number is captured or detected during a call.
  • Agent Name — Triggers when the handling agent name is captured or identified during a call.
Show 42 more triggers
  • Agent Politeness — Triggers when AI detects the agent politeness level during the call.
  • All Conversion — Triggers when a call is identified as any type of conversion.
  • Appointment Set — Triggers when AI detects that an appointment was set during the call.
  • Ask for Business — Triggers when AI detects that the agent asked for the caller business during the call.
  • Ask for Caller Name — Triggers when AI detects that the agent asked for the caller name during the call.
  • Build Credibility — Triggers when AI detects credibility-building behavior from the agent during the call.
  • Call Analyzed (AI Processing Complete) — Triggers when Convirza's AI has finished analyzing a call and results are available.
  • Call Manually Reviewed — Triggers when a reviewer has manually reviewed and scored a call.
  • Call Score Available — Triggers when a call score becomes available, either from AI scoring or manual review.
  • Caller Hang Up — Triggers when the caller hangs up before the call is completed.
  • Caller ID — Triggers when a completed call matches the specified caller ID value.
  • Cancellation — Triggers when AI detects a cancellation request during the call.
  • Company Name — Triggers when a company name is captured or identified during a call.
  • Custom Insights — Triggers when a call matches a selected AI insight and score threshold. A score above 50 indicates the insight is true; below 50 indicates false.
  • Determine Needs — Triggers when AI detects that the agent identified the caller needs during the call.
  • Disposition — Triggers when a completed call matches the selected disposition (e.g. Answered, No Answer, Busy, Hangup).
  • Duration — Triggers when a completed call duration matches the specified condition (e.g. greater than 60 seconds).
  • End With Thank You — Triggers when AI detects that the agent ended the call with a thank you.
  • Existing Customer — Triggers when the caller is identified as an existing customer.
  • Internal Call — Triggers when a call is identified as an internal call.
  • Left Phone Number — Triggers when a caller leaves a callback phone number during the call.
  • Left Voice Message — Triggers when a caller leaves a voice message with an agent or representative during the call.
  • Left Voicemail — Triggers when a caller leaves a voicemail after reaching a voicemail system.
  • Live Call Completed — Triggers when a tracked call ends.
  • Missed Opportunity — Triggers when AI detects a missed sales or conversion opportunity during the call.
  • More Information — Triggers when AI detects that the caller requested more information during the call.
  • New Customer — Triggers when the caller is identified as a new (first-time) customer.
  • New Phone Call Received — Triggers when a tracked phone number receives an incoming call.
  • No Answer — Triggers when a call goes unanswered.
  • No Answer or Busy — Triggers when a call goes unanswered or the line is busy.
  • No Response to IVR — Triggers when a caller does not respond to an IVR (Interactive Voice Response) prompt.
  • Other — Triggers when a call is classified as other, not matching any specific defined category.
  • Ownership Language — Triggers when AI detects ownership language used by the agent during the call (e.g. your account, your plan).
  • Personal Call — Triggers when a call is identified as a personal (non-business) call.
  • Reached a Voicemail Prompt but No Message Left — Triggers when a caller reaches a voicemail prompt but does not leave a message.
  • Repeat Call — Triggers when a call is identified as a repeat call from a caller who has called previously.
  • Rescheduling — Triggers when AI detects a rescheduling request during the call.
  • Ring to Phone Number — Triggers when a call is routed to a specific ring-to number.
  • Robo Dial — Triggers when a call is identified as a robo-dial or automated call.
  • Sales Inquiry — Triggers when AI detects that the call is a sales inquiry.
  • Vendor/Solicitor — Triggers when the caller is identified as a vendor or solicitor.
  • Wrong Number — Triggers when a call is identified as a wrong number.

Similar apps

Not using Salesflare yet?

Salesflare is a CRM for small and medium-sized B2B businesses — it fills itself in automatically so your team actually keeps it up to date.

Try it for free