Salesflare Salesflare Integrations

Freshchat and Salesflare

freshchat.com ↗

How to connect Freshchat

Freshchat operations on Make

Triggers (1)

Start a workflow when this happens

  • Watch Events — Triggers when a following event has occured (message creation & conversation reopen, assignment and resolution).

Actions (9)

Things Salesflare can make it do

  • Create a Conversation — Creates a conversation object with bulk messages based on the specified conversation information.
  • Create a User — Creates a new user.
  • Get a Conversation — Gets the metadata of a specified conversation.
  • Get a Report — Gets a report of csv file by links.
  • Get an Agent — Gets the metadata of a specified agent.
Show 4 more actions
  • Make an API Call — Performs an arbitrary authorized API call.
  • Send a Message to a Conversation — Sends a reply message to a conversation.
  • Update a Conversation Status — Updates an existing conversation status.
  • Update an Agent — Updates an existing agent.

Searches (3)

Look up existing records

  • List Agents — Retrieves a list of all agents configured by the business that uses Freshchat.
  • List Channels — Retrieves a list of all channels configured by the business that uses Freshchat.
  • List Groups — Retrieves a list of all groups configured by the business that uses Freshchat.

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