Merch.com and Salesflare

How to connect Merch.com

When contact Created in Merch.com, find or create contact in Salesflare.
When contact Updated in Merch.com, find or create contact in Salesflare.
When new Order in Merch.com, create opportunity, then find or create contact in Salesflare.

Merch.com is an app for managing contacts and shipping custom merch globally, streamlining orders, gifting, and outreach in one place.

Start a workflow when this happens

Contact Created — Triggers when a campaign contact is created.
Contact Updated — Triggers when a campaign contact is updated.
Inventory Low — Triggers when available stock becomes low: above zero and below the product threshold.
Inventory Out of Stock — Triggers when available stock crosses to zero or below.
Inventory Restocked — Triggers when low or out-of-stock inventory returns to in stock.

Show 10 more triggers

Invite Cart Updated — Triggers when a recipient updates the cart on their invite.
Invite Redeemed — Triggers when a recipient redeems an invite (completes their order).
Invite Viewed — Triggers when a recipient opens an invite link.
New Order — Triggers when a new fulfillment order is created in Merch.com. An order held for review triggers Order Held instead.
Order Cancelled — Triggers when an order is cancelled.
Order Delivered — Triggers when an order is marked delivered.
Order Held — Triggers when a new order is held for review before it goes to the warehouse. Sent instead of New Order.
Order Released — Triggers when a held order is released to the warehouse. An order that triggered Order Held does not also trigger New Order.
Order Returned — Triggers when an order is returned.
Order Shipped — Triggers when an order is shipped. Includes tracking number and carrier when available.

Things Salesflare can make it do

Cancel Order — Cancels a fulfillment order. Fails if the order is already shipped, delivered, cancelled, or has been allocated to a warehouse.
Create Contact — Creates a new contact in Merch.com associated with one or more campaigns.
Create Fulfillment Order — Creates a new fulfillment order in Merch.com.
Create Invite — Creates a campaign invite link, optionally emailing it to the recipient.
Create or Update Contact — Creates or updates a contact by email within your account, adding campaigns while keeping existing assignments.

Show 1 more actions

Resend Invite — Resends the invite email. Redeemed, removed and expired invites are skipped with an error.

Look up existing records

Check Inventory — Looks up current inventory levels (on hand, available, allocated, inbound) by SKU or product name.
Find Contact — Finds contacts on a campaign by name, email, tags or order count.
Find Invite — Finds an invite by its exact ID or invite number. No match returns no results.
Find Order — Finds an order by internal ID, exact order number, or source order ID and optional store. No match returns no results; ambiguous matches report an error.
Find Product — Finds a product variant by SKU (or title).