Salesflare Salesflare Integrations

Mumble and Salesflare

Communication mumble.co.il ↗

How to connect Mumble

About Mumble

Mumble facilitates customer communication via automated messaging using Whatsapp Business API.

Mumble operations on Zapier

Actions (7)

Things Salesflare can make it do

  • Add New Label — Add New Label to Mumble
  • Create New Customer — Add New Customer to Mumble
  • Delete Label — Delete a Label from Mumble
  • Edit a Customer — Edit Customer in Mumble
  • Send Template — Send Template Message
Show 2 more actions
  • Send Template Message With Variables — Send template message with variables
  • Send Text Message — Send text message after customer sent you a message

Mumble operations on Make

Actions (20)

Things Salesflare can make it do

  • Add a Customer To Black List — Add a customer to the Black List. Customers on the Black List will not receive any future messages until removed. Cannot be undone via API - must remove the customer from the 'Black List' label using 'Remove Customer From Label'.
  • Add a Customer To Label — Adds a customer to label in Mumble.
  • Add a New Customer — Create a new customer in Mumble, or update an existing one matched by phone. Supports marketing/tracking attribution, optional chatbot assignment, and up to 15 custom fields per account.
  • Add a New Label — Create a new label (tag) in your Mumble account. Returns 409 if a label with the same name already exists.
  • Assign Customer To Agent — Assign a Customer to an agent in Mumble.
Show 15 more actions
  • Assign Customer To Team — Assign a customer to a team in your Mumble account. Useful for routing inbound conversations to a specific group of agents (sales, support, retention, etc.).
  • Assign a Chatbot — Assign a chatbot to a customer (or turn off the chatbot, or switch to Dolores AI).
  • Create a Template — Create a WhatsApp message template. New templates start as PENDING and require Meta approval (typically minutes to hours). Currently supports the 'custom' template type with text/image/video/document/audio headers, body variables, footer, and up to 10 buttons (Quick Reply, URL, Phone). Catalog, coupon, carousel, and product templates will be added in a future version.
  • Delete a Label — Deletes a label from Mumble.
  • Edit Customer Conversation Status — Change a customer's conversation status (New, Open, Pending, Resolved, Spam).
  • Get a Customer — Get full details of a single customer by phone number, including marketing attribution and custom fields.
  • Is Active Conversation — Check whether you can send free-form text messages to this customer right now. The 24-hour Meta window opens when the customer last messaged you. If false, you must send a Template instead.
  • Make an API Call — Make any custom call to the Mumble API. Useful for endpoints not yet exposed as dedicated modules. ⚠ Test in a sandbox scenario before using in production flows.
  • Remove a Customer From Label — Remove a customer from a label. Use this to un-blacklist customers (after first ensuring policy compliance), un-VIP, etc.
  • Send a Media Message (File Upload) — Send a file (image, video, audio, document) by uploading it directly. Use with Make modules that output file data — Google Drive, Dropbox, HTTP Download, etc. Conversation must be active.
  • Send a Media Message (URL) — Send an image, video, audio, or document via public URL. Conversation must be active (within the 24h window).
  • Send a Template — Send an approved WhatsApp template message that has no body variables. The conversation does NOT need to be active.
  • Send a Template With Variables — Send an approved WhatsApp template that has body variables ({{1}}, {{2}}, etc.). Provide one value per variable, in order.
  • Send a Text Message — Send a plain text message to a customer. The conversation must be active — the customer must have messaged you in the last 24 hours. If the conversation is closed, send a Template message instead.
  • Update Customer — pdate an existing customer matched by phone. Any field left blank is left unchanged. Supports marketing/tracking attribution and up to 15 custom fields per account.

Searches (2)

Look up existing records

  • Get Conversation History — Get the message history for a customer, ordered oldest to newest, with pagination.
  • Get Customers — List all customers in your Mumble account, with pagination. Returns up to the chosen 'Max results'. Make automatically fetches additional pages of 250 customers as needed.

Similar apps

Helpwise

Shared Inbox for Team Email, SMS & WhatsApp accounts

Native Zapier Make
WhatsApp Notifications

Receive notifications on WhatsApp.

Zapier
Textmagic

Textmagic is a business messaging service for sending SMS broadcasts, email campaigns, notificat…

Zapier Make
Wati

Wati is an end-to-end customer communication platform on WhatsApp with Team Inbox, No Code Chatb…

Zapier Make
Heartbeat

Heartbeat is a platform for online communities, where members can talk with each other, read con…

Zapier Make
Podium

Podium is a messaging platform that helps you get more reviews, collect payments, send SMS campa…

Zapier Make

Not using Salesflare yet?

Salesflare is a CRM for small and medium-sized B2B businesses — it fills itself in automatically so your team actually keeps it up to date.

Try it for free