Novocall and Salesflare

How to connect Novocall

Novocall is a callback app that make it easy for businesses communicate with their website visitors through calls and scheduling.

Start a workflow when this happens

Cancel Appointment — Triggers when a customer cancels an existing appointment
Failed Call — Triggers when either the customer or the call rep misses the call. (Only after the call has ended)
Incoming Call — Triggers when a customer makes a new request for a callback. (Only at the very start of the call)
New Message — Triggers when a new message is submitted.
New Schedule — Triggers when a customer makes a new appointment for a scheduled call.

Show 2 more triggers

Reschedule Appointment — Triggers when a customer change an existing appointment
Successful Call — Triggers when both customer & call rep have picked up the call. (Only after the call has completed)

Things Salesflare can make it do

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