About OneCloud

OneCloud is a unified communications platform.

OneCloud operations on Zapier

Start a workflow when this happens

Call Completed (CDR) — Triggers when a call ends using OneCloud v2 CDR subscriptions. Office Managers, Resellers, and Super Users can monitor calls for specific users or all users in their domain.
List Sites — List all available sites
Missed Call (CDR) — Triggers when a call is missed using OneCloud v2 CDR subscriptions. Filters for calls where the terminating URI is "SpeakAccount" or "VMail", or where the call was not answered. Office Managers, Resellers, and Super Users can monitor calls for specific users or all users in their domain.
New Call With Recording and Transcript — Polls for calls every 5 minutes with transcripts and recordings. Includes a 10-15 minute delay to ensure transcript and recording processing is complete. Returns enriched call data with sentiment analysis, transcripts, and recording URLs.
New Voicemail — Triggers when a new voicemail is received using OneCloud v2 voicemail subscriptions. Office Managers, Resellers, and Super Users can monitor voicemails for specific users or all users in their domain.

Show 2 more triggers

SMS Received — Triggers when a new SMS is received using OneCloud v2 message subscriptions. Filters for inbound messages (direction: "orig"). Office Managers, Resellers, and Super Users can monitor messages for specific users or all users in their domain.
SMS Sent — Triggers when an SMS is sent using OneCloud v2 message subscriptions. Filters for outbound messages (direction: "term"). Office Managers, Resellers, and Super Users can monitor messages for specific users or all users in their domain.

Things Salesflare can make it do

Look up existing records

Find Call Recording — Finds a call recording using a CDR ID directly with the v1 recording API.
Find Voicemail Recording — Find a voicemail recording

OneCloud and Salesflare