Pronto and Salesflare

How to connect Pronto

Pronto is a mobile-first team communication platform that keeps you and your team connected.

Start a workflow when this happens

Deleted Message — Triggers when a message is deleted, in a selected chat or in any chat the connected user is a member of. Only the message and chat IDs are available.
New Mention — Triggers when a message mentions the connected user directly, in a selected chat or in any chat they are a member of. @everyone mentions do not trigger it.
New Message — Triggers when a message is posted, in a selected chat or in any chat the connected user is a member of.
Updated Message — Triggers when a message is edited, in a selected chat or in any chat the connected user is a member of.

Things Salesflare can make it do

Add Reaction — Adds an emoji reaction to a message as the connected user.
Add User to Chat — Adds a user to a group chat, or updates their role if they are already a member.
Create DM Chat — Creates or fetches the direct message chat between the connected user and another user.
Create Group Chat — Creates a new group chat.
Create User — Creates a new user in your organization.

Show 8 more actions

Deactivate User — Deactivates a user, removing them from all chats and hiding them from other users. They can be reactivated later via Update User.
Find or Create User by Email — Finds a user by email address, or creates them if no match is found.
Remove Reaction — Removes the connected user's emoji reaction from a message.
Remove User From Chat — Removes a user from a chat.
Send Message — Sends a new message to a group or DM chat, optionally with a file attachment.
Send Welcome Message — Sends a welcome message to a user via email (or SMS if they only have a phone number). Always sends, even if the user was already welcomed.
Update Chat — Updates a group chat's title, category, or external ID.
Update User — Updates a user's profile, role, or active status.

Look up existing records

Find Messages — Finds messages by text, in the chats the connected user is a member of.
Find Messages in a Reply Chain — Finds a message and all of its replies by the root message ID, returned as one result with a plain-text transcript of the conversation.
Find a Chat by ID — Finds a chat by its chat ID.
Find a Message by ID — Finds a message by its chat and message IDs.
Find a User by Email — Finds a user by their email address.

Show 3 more searches

Find a User by External ID — Finds a user by their external ID (the ID assigned by an external system such as Blackboard or Canvas).
Find a User by ID — Finds a user by their user ID.
Find a User by Phone Number — Finds a user by their phone number.

Shared Inbox for Team Email, SMS & WhatsApp accounts

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Salesflare is a CRM for small and medium-sized B2B businesses — it fills itself in automatically so your team actually keeps it up to date.