QA Runbook and Salesflare

How to connect QA Runbook

QA Runbook is a test runbook for app teams: plan checks, record pass/fail per platform, raise issues and retest fixes.

Start a workflow when this happens

Issue Marked Fixed — Triggers when an issue is marked fixed. The check it was raised against now needs a retest.
New Issue — Triggers when an issue is raised against a check.
New Test Result — Triggers when a pass or fail is recorded for a check on a platform.

Things Salesflare can make it do

Find or Raise Issue — Finds the newest open issue on a check, or raises one if there is none.
Mark Issue Fixed — Marks an issue fixed, sending its check back for a retest. Needs an admin key.
Raise Issue — Raises an issue against a check, which then reads failed until it is fixed and retested. Needs a tester or admin key.
Record Test Result — Records a pass, fail or retest for a check on one platform. Needs a tester or admin key.

Look up existing records

Find Check — Finds a check in an app by its ref, such as AUTH-01, with its status on each platform.
Find Issue — Finds an issue by its ID, or the newest open issue on a check.

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Salesflare is a CRM for small and medium-sized B2B businesses — it fills itself in automatically so your team actually keeps it up to date.