Reliable PBX and Salesflare

How to connect Reliable PBX

What you can automate

  • When contact Updated in Reliable PBX, find or create contact in Salesflare.
  • When new Appointment Request in Reliable PBX, create meeting, then create call in Salesflare.
  • When new Booking in Reliable PBX, create meeting, then create call in Salesflare.
  • When new Contact in Reliable PBX, find or create contact in Salesflare.
  • When new Work Order in Reliable PBX, create opportunity, then find or create contact in Salesflare.

About Reliable PBX

We connect local businesses to the rest of the universe with a powerful VoIP business phone system.

Reliable PBX operations on Zapier

Triggers (17)

Start a workflow when this happens

  • Booking Cancelled — Triggers when a booked appointment is cancelled.
  • Call Completed — Triggers in real-time when a call in ReliablePBX is completed.
  • Call Recording Ready — Triggers when a ReliablePBX call recording or transcript is ready. Use this to save the recording and transcript after the call ends.
  • Calling Agent Call Finished — Triggers when a Calling Agent call finishes.
  • Contact Updated — Triggers in real-time when a contact is updated in ReliablePBX Phonebook.
Show 12 more triggers
  • Deleted Contact — Triggers in real-time when a contact is deleted in ReliablePBX Phonebook.
  • Incoming Call — Triggers in real-time when a call starts ringing on a ReliablePBX DID.
  • Missed Call — Triggers in real-time when a call to ReliablePBX is missed.
  • New Appointment Request — Triggers when a caller asks for an appointment and nothing is booked yet.
  • New Booking — Triggers when the Calling Agent books an appointment.
  • New Contact — Triggers in real-time when a new contact is created in ReliablePBX Phonebook.
  • New Escalation — Triggers in real-time when a new escalation is created.
  • New Message — Triggers when the Calling Agent takes a new message for your company.
  • New SMS Received — Triggers in real-time when a new SMS is received on a ReliablePBX DID.
  • New Voicemail — Triggers in real-time when a new voicemail is received in ReliablePBX.
  • New Work Order — Triggers in real-time when a new Work Order is created.
  • SMS Sent — Triggers in real-time when an SMS is sent from ReliablePBX.

Actions (6)

Things Salesflare can make it do

  • Create Contact — Creates a new contact in your ReliablePBX Phonebook.
  • Delete Contact — Deletes a contact from your ReliablePBX Phonebook.
  • Place Call V2 — Places a click-to-call from ReliablePBX. Rings the connected user's extension, then connects the destination number.
  • Send SMS V2 — Sends an SMS from a ReliablePBX phone number to a destination number.
  • Update Calling Agent Task — Updates a Calling Agent message or appointment request.
Show 1 more actions
  • Update Contact — Updates an existing contact in your ReliablePBX Phonebook

Searches (3)

Look up existing records

  • Find Contact — Finds a contact in ReliablePBX by phone, email, name, or contact ID.
  • Get Call Recording — Fetches the recording URL, transcript, and summary for one ReliablePBX call.
  • Search Call History — Finds past ReliablePBX calls by phone, direction, and date.

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