Salesflare Salesflare Integrations

respond.io and Salesflare

CRM (Customer Relationship Management) respond.io ↗

How to connect respond.io

What you can automate

  • When contact Assignee Updated in respond.io, find or create contact in Salesflare.
  • When contact Tag Updated in respond.io, find or create contact in Salesflare.
  • When contact Updated in respond.io, find or create contact in Salesflare.
  • When contact Lifecycle Updated in respond.io, find or create contact in Salesflare.
  • When new Comment in respond.io, create internal note in Salesflare.
  • When new Contact in respond.io, find or create contact in Salesflare.

About respond.io

respond.io unifies customer communication across instant messaging, web chat, and email for organizations that market, sell, and support.

respond.io operations on Zapier

Triggers (11)

Start a workflow when this happens

  • Call Ended — Triggers when a Call is ended.
  • Contact Assignee Updated — Triggers when the assignee of a Contact is updated.
  • Contact Lifecycle Updated — Triggers when a contact's lifecycle is updated
  • Contact Tag Updated — Triggers when Tag(s) are removed or added on a Contact.
  • Contact Updated — Triggers when any Contact Fields of a Contact are updated.
Show 6 more triggers
  • Conversation Closed — Triggers when a conversation is closed.
  • Conversation Opened — Triggers when a conversation is opened.
  • New Comment — Triggers when a new comment is posted to a conversation.
  • New Contact — Triggers when new Contact is created.
  • New Incoming Message — Triggers when a message is received.
  • New Outgoing Message — Triggers when a message is sent.

Actions (16)

Things Salesflare can make it do

  • Add Comment — Adds a comment to a conversation.
  • Add Space Tag — Adds space tag
  • Add Tags — Adds Tag(s) for a Contact
  • Assign or Unassign Conversation — Updates the assignee of a conversation.
  • Create Contact — Creates a Contact. Leave the contact field empty if you want to store an empty value. It is highly recommended to add a delay before executing a new action after creating a new contact, as processing time is required.
Show 11 more actions
  • Create Custom Field — Creates a Custom Field.
  • Create or Update Contact — Creates or updates a Contact. Leave the contact field empty if you want to store an empty value or remain the existing value. It is highly recommended to add a delay before executing a new action after creating a new contact, as processing time is required.
  • Delete Contact — Deletes a Contact.
  • Delete Space Tag — Deletes space tag
  • Open or Close Conversation — Updates the status of a conversation.
  • Remove Contact Lifecycle — Unassign contact lifecycle stage.
  • Remove Tags — Removes Tag(s) for a Contact
  • Send Message — Sends a message to a Contact.
  • Update Contact — Updates Contact Field(s) of a Contact. Leave the contact field empty if you want to remain the existing value.
  • Update Contact Lifecycle — Update contact lifecycle stage.
  • Update Space Tag — Updates space tag

Searches (10)

Look up existing records

  • Find Contact — Finds a specific Contact by identifier.
  • Find Contact Channels — Find connected Channels of a Contact.
  • Find Custom Field — Finds a specific Contact Field.
  • Find Message — Finds a specific message by identifier.
  • Find User — Finds a specific user by identifier.
Show 5 more searches
  • Get All Channels — Return all the channels of a Workspace.
  • Get All Closing Notes — Return all the Closing Notes of a Workspace.
  • Get All Custom Fields — Return all the Custom Fields of a Workspace.
  • Get All Users — Return all the users of a Workspace.
  • Get Many Contacts — Return multiple Contacts that matches with the search condition.

respond.io operations on Make

Triggers (11)

Start a workflow when this happens

  • Watch Call Ended — Triggers when a call ends
  • Watch Contact Assignee Updated — Triggers when the assignee of a Contact is updated.
  • Watch Contact Lifecycle Updated — Triggers when a contacts lifecycle is updated
  • Watch Contact Tag Updated — Triggers when Tag(s) are removed or added on a Contact.
  • Watch Contact Updated — Triggers when any contact fields of a contact are updated.
Show 6 more triggers
  • Watch Conversation Closed — Triggers when a conversation is closed.
  • Watch Conversation Opened — Triggers when a conversation is opened.
  • Watch New Comment — Triggers when a new comment is posted to a conversation.
  • Watch New Contact — Triggers when new Contact is created.
  • Watch New Incoming Message — Triggers when a message is received.
  • Watch New Outgoing Message — Triggers when a message is sent.

Actions (21)

Things Salesflare can make it do

  • Add Space Tag — Create a Tag for the workspace
  • Add a Comment — Adds a comment to a conversation.
  • Add a Tag to a Contact — Adds a tag(s) to a contact.
  • Assign or Unassign a Conversation — Updates the assignee of a conversation
  • Contact Lifecycle — Update lifecycle stage
Show 16 more actions
  • Create a Contact — Creates a Contact. Leave the contact field empty if you want to store an empty value. It is highly recommended to add a delay before executing a new action after creating a new contact, as processing time is required.
  • Create a Custom Field — Creates a custom field.
  • Create or Update a Contact — Creates or updates a Contact. Leave the contact field empty if you want to store an empty value or remain the existing value. It is highly recommended to add a delay before executing a new action after creating a new contact, as processing time is required.
  • Delete Space Tag — Delete the workspace Tag
  • Delete a Contact — Deletes a contact.
  • Get a Contact — Retrieves a contact by an identifier.
  • Get a Custom Field — Retrieves a specific custom field.
  • Get a Message — Finds a specific message by identifier.
  • Get a User — Finds a specific user by identifier.
  • Make an API Call — Performs an arbitrary authorized API call
  • Open or Close a Conversation — Updates the status of a conversation.
  • Remove Contact Lifecycle — Unassign contact lifecycle stage
  • Remove a Tag — Removes a tag(s) from a contact.
  • Send Message — Sends a message to a Contact.
  • Update Space Tag — Update the workspace Tag
  • Update a Contact — Updates Contact Field(s) of a Contact. Leave the contact field empty if you want to remain the existing value.

Searches (6)

Look up existing records

  • List Channels in a Workspace — Return all the channels of a workspace.
  • List Closing Notes in a Workspace — Return all the Closing Notes of a Workspace
  • List Contact Channels — Find connected Channels of a Contact.
  • List Custom Fields in a Workspace — Return all the Custom Fields of a Workspace.
  • List Users in a Workspace — Return all the users of a Workspace.
Show 1 more searches
  • Search Contacts — Return multiple Contacts that matches with the search condition.

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