Sydnee and Salesflare

How to connect Sydnee

What you can automate

  • When account Created in Sydnee, find or create account in Salesflare.
  • When file Comment Added in Sydnee, create internal note in Salesflare.
  • When file Comment Reaction Added in Sydnee, create internal note in Salesflare.
  • When service Ticket Created in Sydnee, create task in Salesflare.
  • When task Attachment Added in Sydnee, create task in Salesflare.
  • When task Board Status Update Comment Added in Sydnee, create task in Salesflare.

About Sydnee

Sydnee is a client portal service with task management, live chat, client requests, file storage.

Sydnee operations on Zapier

Triggers (20)

Start a workflow when this happens

  • Account Created — Triggers when an account is created in Sydnee.
  • Account Status Changed — Triggers when an account is archived, restored, or deleted.
  • Deliverable Changed — Triggers when a deliverable is published, viewed, or removed.
  • File Comment Added — Triggers when a comment is added to a file.
  • File Comment Reaction Added — Triggers when a reaction is added to a file comment.
Show 15 more triggers
  • File Uploaded — Triggers when a file is uploaded, receives a new version, is renamed, moved, or deleted.
  • Portal User Changed — Triggers when a portal user is added, removed, or accesses a client account.
  • Portal User Sent Live Chat Message — Triggers when a portal user sends a text, attachment, or location message in Live Chat.
  • Request Field Completed — Triggers when a portal user completes a field in a Request.
  • Request Status Changed — Triggers when a Request's lifecycle status changes.
  • Service Request Submitted — Triggers when a portal user requests a service that is not yet active.
  • Service Ticket Created — Triggers when a portal user creates a ticket for an active service.
  • Task Attachment Added — Triggers when an attachment is added to a task.
  • Task Board Status Update Comment Added — Triggers when a comment is added to a task board status update.
  • Task Board Status Update Comment Reaction Added — Triggers when a reaction is added to a task board status update comment.
  • Task Board Status Update Posted — Triggers when a task board status update is posted.
  • Task Board Status Update Reaction Added — Triggers when a reaction is added to a task board status update.
  • Task Changed — Triggers when a task is created; its details, people, organization, tags, dependencies, or portal user access change; or its lifecycle status changes. Completion and reopening wait 45 seconds for Undo.
  • Task Comment Added — Triggers when a comment is added to a task.
  • Task Comment Reaction Added — Triggers when a reaction is added to a task comment.

Actions (8)

Things Salesflare can make it do

  • Add Portal User to Account — Adds a client to a Sydnee account.
  • Add Task Template to Account — Adds a task template to a Sydnee account.
  • Archive Account — Archives a Sydnee account.
  • Create Account — Creates a client account in Sydnee.
  • Find Account — Find an account or create one when no match exists.
Show 3 more actions
  • Find Portal User — Find a portal user or add one to the selected account when no match exists.
  • Remove Portal User From Account — Removes a client from a Sydnee account.
  • Send Request to Portal User — Sends a Request from a template to a client.

Searches (2)

Look up existing records

  • Find Account — Finds an account by name, slug, or Sydnee account ID.
  • Find Portal User — Finds a portal user in a specific Sydnee account.

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