TOPdesk and Salesflare
How to connect TOPdesk
- Via Zapier — 11 operations available. Set it up ↗
About TOPdesk
Get service departments working together. Easily connect with customers, and exceed their expectations every single time. All thanks to TOPdesk’s Enterprise Service Management Platform.
TOPdesk operations on Zapier
Triggers (5)
Start a workflow when this happens
- New First Line Incident — Triggers when a new first line incident is created.
- New Incident — Triggers when a new incident is created.
- New Major Incident — Triggers when a new Major Incident is created.
- New Second Line Incident — Triggers when a new second line incident is created.
- Updated Incident — Triggers when an Incident is updated.
Actions (2)
Things Salesflare can make it do
- Create an Incident — Create an incident
- Update Incident — Update incident by number
Searches (4)
Look up existing records
- Find Branch — Find a branch by name
- Find Incident — Find incident by number
- Find Last Action — Finds last action based on an incident number.
- Find Person — Find a person based on their name
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