Voicenter and Salesflare

How to connect Voicenter

About Voicenter

Voicenter is a versatile communication tool, facilitating easy management of calls, messages, and customer inquiries right to your customers management system.

Voicenter operations on Zapier

Triggers (1)

Start a workflow when this happens

  • CDR Notification — Triggers when a new CDR webhook notification is sent.

Actions (3)

Things Salesflare can make it do

  • Add Destination — Adds a single destination to your campaign.
  • Add Multiple Destinations — Adds destinations in bulk to your campaign.
  • Remove Destination — Removes a single destination from a campaign.

Voicenter operations on Make

Triggers (4)

Start a workflow when this happens

  • Watch Custom Webhook — Triggers when the webhook receives data.
  • Watch New CDR Notification — Triggers when a new CDR webhook notification is sent.
  • Watch New IVR Notifications — Triggers when a new IVR event occurs.
  • Watch New Popup Notifications — Triggers when the Voicenter Popup Chrome extension has sent a notification to this webhook.

Actions (15)

Things Salesflare can make it do

  • Add Agent — Adds an agent to a campaign. This method is only relevant for campaign type – "Agent Dialer".
  • Add Destinations In Bulk — Adds multiple destinations to a campaign.
  • Add a Destination — Adds a single destination to a campaign.
  • Clear Campaign Calls — Removes all calls destination from a campaign. `Totally clear a campaign from all its records.`
  • Create an IVR Response — Prepares an IVR response for the `Respond to IVR` module.
Show 10 more actions
  • Get Call History by ID — Returns details for requested Call History by it's ID
  • Get Campaign Details — Returns details for requested campaign.
  • Make an API Call — Performs an arbitrary authorized API call.
  • Remove Agent — Removes an agent from a Campaign
  • Remove Call — Removes a destination from a campaign.
  • Respond to Chrome Popup Extension — Creates a response to Voicenter Chrome Popup Extension.
  • Respond to IVR — Respond to "Watch IVR notification" webhook trigger.
  • Start Campaign — Resumes a campaign for calls to destinations.
  • Stop Campaign — Pauses an active campaign from dialling to it's destinations.
  • Webhook Response — Creates a response to the webhook.

Searches (3)

Look up existing records

  • Get Campaign Members List — Returns all the representatives that were listed to make calls in a campaign. This method is only relevant for campaign type – "Agent Dialer".
  • Get Campaign Pending Calls — Returns a list of destinations in waiting status.
  • List Accounts — Lists all accounts related to the current user

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