Voicenter and Salesflare
How to connect Voicenter
- Via Zapier — 4 operations available. Set it up ↗
- Via Make — 22 modules available. Set it up ↗
About Voicenter
Voicenter is a versatile communication tool, facilitating easy management of calls, messages, and customer inquiries right to your customers management system.
Voicenter operations on Zapier
Triggers (1)
Start a workflow when this happens
- CDR Notification — Triggers when a new CDR webhook notification is sent.
Actions (3)
Things Salesflare can make it do
- Add Destination — Adds a single destination to your campaign.
- Add Multiple Destinations — Adds destinations in bulk to your campaign.
- Remove Destination — Removes a single destination from a campaign.
Voicenter operations on Make
Triggers (4)
Start a workflow when this happens
- Watch Custom Webhook — Triggers when the webhook receives data.
- Watch New CDR Notification — Triggers when a new CDR webhook notification is sent.
- Watch New IVR Notifications — Triggers when a new IVR event occurs.
- Watch New Popup Notifications — Triggers when the Voicenter Popup Chrome extension has sent a notification to this webhook.
Actions (15)
Things Salesflare can make it do
- Add Agent — Adds an agent to a campaign. This method is only relevant for campaign type – "Agent Dialer".
- Add Destinations In Bulk — Adds multiple destinations to a campaign.
- Add a Destination — Adds a single destination to a campaign.
- Clear Campaign Calls — Removes all calls destination from a campaign. `Totally clear a campaign from all its records.`
- Create an IVR Response — Prepares an IVR response for the `Respond to IVR` module.
Show 10 more actions
- Get Call History by ID — Returns details for requested Call History by it's ID
- Get Campaign Details — Returns details for requested campaign.
- Make an API Call — Performs an arbitrary authorized API call.
- Remove Agent — Removes an agent from a Campaign
- Remove Call — Removes a destination from a campaign.
- Respond to Chrome Popup Extension — Creates a response to Voicenter Chrome Popup Extension.
- Respond to IVR — Respond to "Watch IVR notification" webhook trigger.
- Start Campaign — Resumes a campaign for calls to destinations.
- Stop Campaign — Pauses an active campaign from dialling to it's destinations.
- Webhook Response — Creates a response to the webhook.
Searches (3)
Look up existing records
- Get Campaign Members List — Returns all the representatives that were listed to make calls in a campaign. This method is only relevant for campaign type – "Agent Dialer".
- Get Campaign Pending Calls — Returns a list of destinations in waiting status.
- List Accounts — Lists all accounts related to the current user
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