RingCentral and Salesflare

Cloud-based communication system.

Phone & SMS Video & Webinars ringcentral.com ↗

How to connect RingCentral

Via Zapier — 20 operations available. Set it up ↗
Via Make — 26 modules available. Set it up ↗

About RingCentral

RingCentral provides cloud-based communication system to modern businesses of all sizes. The system enables companies with voice, SMS, video, Fax, and team collaboration services on all major desktop and mobile platforms. All devices, services, and users can be managed through our PBX and administrative capability designed for Enterprise IT.

RingCentral operations on Zapier

Triggers (10)

Start a workflow when this happens

ACE Processed Recording — Triggers when ACE (formerly RingSense) generates the transcript, summary, and additional insights from a recording.
Call Ended — Triggers when a call has been ended.
Do Not Disturb (DND) Presence Updated — Triggers when a user wants to change the Do Not Disturb (DND) presence status.
Missed Call — Triggers when there is a new missed call.
New Call Log Record — Triggers when there is a new call log record.

Show 5 more triggers

New Call Recording — Triggers when a call has been recorded.
New Fax Received — Triggers when there is a new fax received.
New SMS/MMS Received — Triggers when there is a new SMS/MMS received.
New SMS/MMS Sent — Triggers when there is a new SMS/MMS sent.
New Voicemail — Triggers when there is a new incoming voicemail.

Actions (10)

Things Salesflare can make it do

API Request (Beta) — This is an advanced action which makes a raw HTTP request that includes this integration's authentication.
Create Contact — Creates a new external contact in personal address book.
Create Post — Creates a new team messaging post.
Create Video Meeting — Creates an instant video meeting. Pair with an additional action to retrieve Join URI from the current action.
Find Contact — Finds an external contact in personal address book by phone number.

Show 5 more actions

Generate Ringout Call — Starts a 2-legged RingOutCall based on specified from and to numbers.
Send Fax — Sends a fax.
Send SMS via Message Threads — Sends an SMS/MMS message using RingCentral shared inbox - message threads.
Send SMS/MMS — Sends a SMS/MMS message.
Update Contact — Updates an external contact in personal address book.

RingCentral operations on Make

Triggers (10)

Start a workflow when this happens

Watch All New Calls — Triggers when any new call appears in the system.
Watch Answered Call — Triggers when a new incoming call has been picked up.
Watch Call Recordings — Returns new call recordings since the last check.
Watch Calls — Triggers when there is a new incoming or outgoing call.
Watch Extension Missed Calls — Triggers when there is a new missed call.

Show 5 more triggers

Watch Faxes — Triggers when a new fax has been received.
Watch Messages — Watches for new messages.
Watch Outbound SMS Messages — Triggers when a new Outbound SMS message is created or updated.
Watch SMS Messages — Triggers when a new SMS message received.
Watch Voice Messages — Triggers when a new voice message has been received.

Actions (12)

Things Salesflare can make it do

Create a Contact — Creates a new contact
Get Call Details — Gets details for a particular call by ID.
Get Message Details — Gets details for a particular message by ID.
Get Presence — Returns presence status of an extension or several extensions.
Get a Call Recording — Returns call recordings by ID.\n\n

Show 7 more actions

Make a Call — Makes a ringout call.
Make an API Call — Performs an arbitrary authorized API call.
Remove a Webhook — Removes a webhook.
Send a Fax — Sends a fax.
Send an SMS — Sends SMS.
Start a Call Recording — Starts a call recording by Telephony Session ID and party ID.
Update a Contact — Updates existing contact.