What you can automate

When new Contact in Intelswift, find or create contact in Salesflare.

When updated Contact in Intelswift, find or create contact in Salesflare.

When tag Added to Contact in Intelswift, find or create contact in Salesflare.

When new Ticket in Intelswift, create task in Salesflare.

When updated Ticket in Intelswift, create task in Salesflare.

When new Task in Salesflare, create Ticket in Intelswift.

About Intelswift

Intelswift is an AI platform for customer service automation, delivering fast, personalized support across chat, voice, email, and messaging channels.

Intelswift operations on Zapier

Triggers (11)

Start a workflow when this happens

AI Summary Created — Triggers when an AI-generated summary is created for a conversation.
Conversation Closed — Triggers when a conversation is closed.
Conversation Updated — Triggers when a new conversation is updated (e.g., assigned, resolved, tagged).
New Contact — Triggers when a new contact is created.
New Conversation — Triggers when a new conversation is created.

Show 6 more triggers

New Message — Triggers when a new message is created.
New Ticket — Triggers when a new ticket is created.
Tag Added to Contact — Triggers when a contact is tagged.
Tag Added to Conversation — Triggers when a tag is applied to a conversation.
Updated Contact — Triggers when a contact is updated.
Updated Ticket — Triggers when a ticket is updated.

Actions (10)

Things Salesflare can make it do

Add Note to Ticket — Add an internal note to a ticket.
Add Tag to Contact — Apply a tag to a specific contact by email or ID.
Create Conversation Note — Adds a note to a conversation.
Create Ticket — Creates a new ticket in the system.
Create or Update Contact — Creates a new contact or updates an existing one.

Show 5 more actions

Link External Contact — Associates an existing IntelSwift contact with a unique identifier from a third-party application to enable seamless data synchronization
Link External Ticket — Associates an existing IntelSwift ticket with a unique identifier from a third-party application to enable seamless data synchronization
Remove Tag From Contact — Remove a tag from a contact.
Send Message — Sends a message to a contact.
Update Ticket — Updates an existing ticket.

Searches (3)

Look up existing records

Find Agents — Finds agents matching the search criteria by agent ID, name, or email.
Find Contact — Finds a contact by search criteria.
Find Conversation — Search for a conversation by contact or status.

Intelswift and Salesflare

How to connect Intelswift