Phone2 and Salesflare
How to connect Phone2
- Via Zapier — 16 operations available. Set it up ↗
About Phone2
Phone2 is a cloud phone system for business teams with calling, SMS/MMS, shared team inboxes, call recordings, and AI-generated transcripts in one workspace.
Phone2 operations on Zapier
Triggers (9)
Start a workflow when this happens
- Call Recording Completed — Triggers when a call recording is finalised and attached to a call.
- Incoming Call Answered — Triggers when a SIP user or the AI agent picks up an inbound call. Outbound calls and callflow auto-answer (IVR pickup with no human) do not fire this.
- Incoming Call Completed — Triggers when an inbound call reaches its final disposition (ended, missed, rejected, or errored). Includes who answered (SIP user or AI agent) when applicable.
- Incoming Call Missed — Triggers when an inbound call to a phone number ends without being answered or forwarded. Use to send a follow-up SMS, create a CRM task, or alert a Slack channel.
- Incoming Call Received — Triggers when an inbound call starts ringing on a phone number. Useful for live dashboards or routing logic that needs to react before pickup.
Show 4 more triggers
- Incoming Message Received — Triggers when a new inbound SMS or MMS is received on a phone number in your workspace.
- Outgoing Call Completed — Triggers when an outbound call reaches its final disposition (ended, errored). Includes the user who placed the call and the duration.
- Outgoing Call Started — Triggers when a user in your workspace starts dialing an outbound call.
- Outgoing Message Delivered — Triggers when the carrier confirms delivery of an outbound SMS/MMS. Non-final statuses (sent, queued) do not fire.
Actions (1)
Things Salesflare can make it do
- Create Contact — Creates a new contact or updates an existing contact.
Searches (6)
Look up existing records
- Find Call Recording — Finds recordings associated with a specific call. Results are sorted chronologically, oldest first.
- Find Conversation — Finds conversations for a team. Results are returned in descending order based on recent activity.
- Find Message by ID — Finds a message by its unique identifier.
- Find Phone Number — Finds phone numbers in your workspace, each with the team it belongs to and its capabilities.
- Find Recent Call — Finds calls in your workspace, scoped to a team. Results are returned newest first.
Show 1 more searches
- Find Recent Message — Finds messages exchanged inside a specific conversation, with pagination support.
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