Phone2 and Salesflare

How to connect Phone2

Via Zapier — 16 operations available. Set it up ↗

About Phone2

Phone2 is a cloud phone system for business teams with calling, SMS/MMS, shared team inboxes, call recordings, and AI-generated transcripts in one workspace.

Phone2 operations on Zapier

Triggers (9)

Start a workflow when this happens

Call Recording Completed — Triggers when a call recording is finalised and attached to a call.
Incoming Call Answered — Triggers when a SIP user or the AI agent picks up an inbound call. Outbound calls and callflow auto-answer (IVR pickup with no human) do not fire this.
Incoming Call Completed — Triggers when an inbound call reaches its final disposition (ended, missed, rejected, or errored). Includes who answered (SIP user or AI agent) when applicable.
Incoming Call Missed — Triggers when an inbound call to a phone number ends without being answered or forwarded. Use to send a follow-up SMS, create a CRM task, or alert a Slack channel.
Incoming Call Received — Triggers when an inbound call starts ringing on a phone number. Useful for live dashboards or routing logic that needs to react before pickup.

Show 4 more triggers

Incoming Message Received — Triggers when a new inbound SMS or MMS is received on a phone number in your workspace.
Outgoing Call Completed — Triggers when an outbound call reaches its final disposition (ended, errored). Includes the user who placed the call and the duration.
Outgoing Call Started — Triggers when a user in your workspace starts dialing an outbound call.
Outgoing Message Delivered — Triggers when the carrier confirms delivery of an outbound SMS/MMS. Non-final statuses (sent, queued) do not fire.

Actions (1)

Things Salesflare can make it do

Create Contact — Creates a new contact or updates an existing contact.

Searches (6)

Look up existing records

Find Call Recording — Finds recordings associated with a specific call. Results are sorted chronologically, oldest first.
Find Conversation — Finds conversations for a team. Results are returned in descending order based on recent activity.
Find Message by ID — Finds a message by its unique identifier.
Find Phone Number — Finds phone numbers in your workspace, each with the team it belongs to and its capabilities.
Find Recent Call — Finds calls in your workspace, scoped to a team. Results are returned newest first.