SIPcity and Salesflare

How to connect SIPcity

SIPcity is a cloud telephony platform to make and receive calls, send SMS, and get notified when calls end or messages are delivered.

Start a workflow when this happens

Call Ended — Triggers when a call on your SIPcity account ends, with the call details customers see in the SIPcity CDR (numbers, region and line, direction, type, start time, talk time, charge, bill date and number, bundle minutes, disconnect cause, CDR server), the recording reference and the AI transcription when enabled.
New Call Activity — Triggers when a call on your SIPcity account is recorded: who called whom, through which lines and queues, how long it ran, and its recording and transcription when available. Covers every call, including missed and unanswered ones the CDR webhook does not report.
New SMS Event — Triggers when an SMS event occurs on your SIPcity account: a new incoming message (new-message), an outgoing message handed to the carrier (message-sent), or a delivery status change (status-update). Use the Event Type field in a Filter step to branch on the event.

Things Salesflare can make it do

Send an SMS — Send a text message from one of your active SIPcity numbers to any destination.
Start a Call — Ring one of your SIPcity numbers (A-party) and, once it is answered, connect it to the destination number (B-party).