UniDesk and Salesflare

How to connect UniDesk

UniDesk is a modern IT helpdesk that creates and updates tickets across your favorite tools, keeping your team in the loop.

Start a workflow when this happens

Asset Checked In — Triggers when an asset is checked back in to inventory in UniDesk.
Asset Checked Out — Triggers when an asset is checked out to a user in UniDesk.
Asset Updated — Triggers when any field on an asset is updated in UniDesk.
New Asset — Triggers when a new asset is added to UniDesk.
Ticket Resolved — Triggers when a ticket is resolved in UniDesk.

Show 1 more triggers

Things Salesflare can make it do

Create Asset — Creates a new asset in UniDesk.
Create Ticket — Creates a new support ticket in UniDesk
Update Asset — Updates an existing asset in UniDesk. Accepts the asset tag (e.g. AST-2026-0001) or internal ID.
Update Ticket — Update the status or priority of an existing ticket in UniDesk

Look up existing records

Find Asset — Finds an existing asset in UniDesk by asset tag, serial number, or assigned user email.
Find Ticket — Find an existing ticket in UniDesk by employee email

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