UniDesk and Salesflare

How to connect UniDesk

What you can automate

  • When ticket Updated in UniDesk, create task in Salesflare.
  • When new Task in Salesflare, create Ticket in UniDesk.

About UniDesk

UniDesk is a modern IT helpdesk that creates and updates tickets across your favorite tools, keeping your team in the loop.

UniDesk operations on Zapier

Triggers (6)

Start a workflow when this happens

  • Asset Checked In — Triggers when an asset is checked back in to inventory in UniDesk.
  • Asset Checked Out — Triggers when an asset is checked out to a user in UniDesk.
  • Asset Updated — Triggers when any field on an asset is updated in UniDesk.
  • New Asset — Triggers when a new asset is added to UniDesk.
  • Ticket Resolved — Triggers when a ticket is resolved in UniDesk.
Show 1 more triggers
  • Ticket Updated — Triggers when a ticket is updated in UniDesk.

Actions (4)

Things Salesflare can make it do

  • Create Asset — Creates a new asset in UniDesk.
  • Create Ticket — Creates a new support ticket in UniDesk
  • Update Asset — Updates an existing asset in UniDesk. Accepts the asset tag (e.g. AST-2026-0001) or internal ID.
  • Update Ticket — Update the status or priority of an existing ticket in UniDesk

Searches (2)

Look up existing records

  • Find Asset — Finds an existing asset in UniDesk by asset tag, serial number, or assigned user email.
  • Find Ticket — Find an existing ticket in UniDesk by employee email

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