2Chat and Salesflare
How to connect 2Chat
- Via Zapier — 39 operations available. Set it up ↗
- Via Make — 27 modules available. Set it up ↗
What you can automate
- When whatsApp Business API Message Received in 2Chat, find or create account in Salesflare.
- When whatsApp Order Received in 2Chat, create opportunity, then find or create contact in Salesflare.
- When new Account in Salesflare, send a WhatsApp Business API Text Message in 2Chat.
About 2Chat
2Chat is a conversational commerce automation tool for WhatsApp, Instagram, Messenger, and SMS.
2Chat operations on Zapier
Triggers (15)
Start a workflow when this happens
- Call Status Update — Triggers when a call changes state. E.g.: ringing, missed, answered, canceled, completed, etc.
- Incoming Call Completed — Triggers when an incoming phone call is completed (answered or missed).
- New WhatsApp Conversation — Triggers when a new WhatsApp conversation is started on your 2Chat connected number.
- New WhatsApp Message — Triggers when a new message is either sent or received on 2Chat. Works for messages sent by agents or sent by your users/customers.
- Outgoing Call Completed — Triggers when an outgoing phone call is completed (answered or canceled).
Show 10 more triggers
- Participant Joined a WhatsApp Group — Triggers when someone joins a WhatsApp Group
- Participant Left a WhatsApp Group — Triggers when someone leaves a WhatsApp Group
- Participant Was Removed From a WhatsApp Group — Triggers when someone is removed from a WhatsApp Group
- WhatsApp Audio Message Transcribed — Triggers when a new WhatsApp audio message is transcribed to text.
- WhatsApp Business API Message Received — Triggers when a WhatsApp message is received on your 2Chat connected number.
- WhatsApp Call Made — Triggers when a new WhatsApp call is made from your connected number.
- WhatsApp Call Received — Triggers when a new WhatsApp call is received on your connected number.
- WhatsApp Group Message Received — Triggers when a new WhatsApp Group Message is received
- WhatsApp Message Received — Triggers when a WhatsApp message is received on your 2Chat connected number.
- WhatsApp Order Received — Triggers when a WhatsApp Order is received on your 2Chat connected number.
Actions (20)
Things Salesflare can make it do
- Add WhatsApp Business Collection — Adds a New Collection to your WhatsApp Business Catalog
- Add WhatsApp Business Product — Adds a Product to a WhatsApp Business Catalog
- Check if a Phone Number Has WhatsApp — Check if a Given Number Has a WhatsApp Account
- Create Contact — Creates a Contact in 2Chat
- Delete WhatsApp Business Collection — Deletes an Existing Collection From a WhatsApp Business Catalog
Show 15 more actions
- Delete WhatsApp Business Product — Deletes an Existing Product From a WhatsApp Business Catalog
- Edit WhatsApp Business Collection — Edit an Existing Collection in your WhatsApp Business Catalog
- Edit WhatsApp Business Product — Edits a Product That Exists on Your WhatsApp Business Catalog
- Send a WhatsApp Business API Template Message — Send a template message to a WhatsApp-enabled phone number
- Send a WhatsApp Business API Text Message — Send a text message to a WhatsApp-enabled phone number
- Send a WhatsApp Group Media Message — Send a multimedia message like an image, video, document, or audio to a WhatsApp Group
- Send a WhatsApp Group Text Message — Send a text message to a WhatsApp Group
- Send a WhatsApp Media Message — Send a multimedia message like an image, video, document, or audio to a WhatsApp-enabled phone number
- Send a WhatsApp Text Message — Send a text message to a WhatsApp-enabled phone number
- Set WhatsApp Image Status — Sets an image status on your WhatsApp account
- Set WhatsApp Profile Picture — Sets the Profile Picture of a 2Chat-connected WhatsApp number to the specified image
- Set WhatsApp Status — Set the WhatsApp Status of your 2Chat-connected Number
- Set WhatsApp Text Status — Sets a text status on your WhatsApp account
- Set WhatsApp Video Status — Sets a video status on your WhatsApp account
- WhatsApp Business API Conversation Window — Check if the conversation Window is opened.
Searches (4)
Look up existing records
- Get WhatsApp Business Collections — Get All Collections in a WhatsApp Business Catalog
- Get WhatsApp Business Products — Get All Products in a WhatsApp Business Catalog
- Get WhatsApp Group Participants — Gets all participants of a WhatsApp Group you are part of
- Get WhatsApp Groups — Gets all WhatsApp groups your connected number is a participant of
2Chat operations on Make
Triggers (15)
Start a workflow when this happens
- Watch Call Status Update — Triggers when a call changes state. E.g.: ringing, missed, answered, canceled, completed, etc.
- Watch Incoming Call Completed — Triggers when an incoming phone call is completed (answered or missed).
- Watch New Participant Joined WhatsApp Group — Triggers when someone joins a WhatsApp group.
- Watch New WhatsApp Conversation — Triggers when a new WhatsApp Conversation is started within the specified time period.
- Watch New WhatsApp Message — Triggers when a new message is either sent or received on 2Chat. Works for messages sent by agents or your users/customers.
Show 10 more triggers
- Watch Order Received on WhatsApp — Triggers when a new WhatsApp Order is received on the configured number.
- Watch Outgoing Call Completed — Triggers when an outgoing phone call is completed (answered or canceled).
- Watch Participant Left a WhatsApp Group — Triggers when someone leaves a WhatsApp group.
- Watch Participant Removed from WhatsApp Group — Triggers when someone is removed from a WhatsApp group.
- Watch Received WhatsApp Group Message — Triggers when a new WhatsApp Group Message is received on the configured group.
- Watch Received WhatsApp Group Message Reaction — Triggers when someone reacts to a WhatsApp Group message.
- Watch Received WhatsApp Message — Triggers when a new WhatsApp Message is received on the configured number.
- Watch Received WhatsApp Message Reaction — Triggers when someone reacts to a WhatsApp message.
- Watch WhatsApp Call Made — Triggers when a new WhatsApp call is made using your connected number.
- Watch WhatsApp Call Received — Triggers when a new WhatsApp call is received on your connected number.
Actions (10)
Things Salesflare can make it do
- Check a phone number for WhatsApp account — Checks if a phone number has a WhatsApp account.
- Make an API Call — Performs an arbitrary authorized API call.
- Send a Media Message to a WhatsApp Group — Sends a multimedia message like an image, video, document, or audio to a WhatsApp group.
- Send a Text Message to a WhatsApp Group — Sends a text message to the specified WhatsApp group.
- Send a WhatsApp Media Message — Sends a multimedia message like an image, video, document, or audio to a WhatsApp-enabled phone number
Show 5 more actions
- Send a WhatsApp Text Message — Sends a text message to a WhatsApp-enabled phone number
- Set a WhatsApp Image Status — Sets an image status on the connected WhatsApp account.
- Set a WhatsApp Status — Sets the text status of the connected number.
- Set a WhatsApp Text Status — Sets a text status on the connected WhatsApp account.
- Set a WhatsApp Video Status — Sets a video status on the connected WhatsApp account.
Searches (2)
Look up existing records
- List WhatsApp Groups — Gets a list of your WhatsApp Groups your connected number is a participant of
- List WhatsApp Phone Numbers — Gets a list of your WhatsApp phone number that you have connected to 2Chat
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