2Chat and Salesflare

How to connect 2Chat

When whatsApp Business API Message Received in 2Chat, find or create account in Salesflare.
When whatsApp Order Received in 2Chat, create opportunity, then find or create contact in Salesflare.
When new Account in Salesflare, send a WhatsApp Business API Text Message in 2Chat.

2Chat is a conversational commerce automation tool for WhatsApp, Instagram, Messenger, and SMS.

Start a workflow when this happens

Call Status Update — Triggers when a call changes state. E.g.: ringing, missed, answered, canceled, completed, etc.
Incoming Call Completed — Triggers when an incoming phone call is completed (answered or missed).
New WhatsApp Conversation — Triggers when a new WhatsApp conversation is started on your 2Chat connected number.
New WhatsApp Message — Triggers when a new message is either sent or received on 2Chat. Works for messages sent by agents or sent by your users/customers.
Outgoing Call Completed — Triggers when an outgoing phone call is completed (answered or canceled).

Show 10 more triggers

Participant Joined a WhatsApp Group — Triggers when someone joins a WhatsApp Group
Participant Left a WhatsApp Group — Triggers when someone leaves a WhatsApp Group
Participant Was Removed From a WhatsApp Group — Triggers when someone is removed from a WhatsApp Group
WhatsApp Audio Message Transcribed — Triggers when a new WhatsApp audio message is transcribed to text.
WhatsApp Business API Message Received — Triggers when a WhatsApp message is received on your 2Chat connected number.
WhatsApp Call Made — Triggers when a new WhatsApp call is made from your connected number.
WhatsApp Call Received — Triggers when a new WhatsApp call is received on your connected number.
WhatsApp Group Message Received — Triggers when a new WhatsApp Group Message is received
WhatsApp Message Received — Triggers when a WhatsApp message is received on your 2Chat connected number.
WhatsApp Order Received — Triggers when a WhatsApp Order is received on your 2Chat connected number.

Things Salesflare can make it do

Add WhatsApp Business Collection — Adds a New Collection to your WhatsApp Business Catalog
Add WhatsApp Business Product — Adds a Product to a WhatsApp Business Catalog
Check if a Phone Number Has WhatsApp — Check if a Given Number Has a WhatsApp Account
Create Contact — Creates a Contact in 2Chat
Delete WhatsApp Business Collection — Deletes an Existing Collection From a WhatsApp Business Catalog

Show 15 more actions

Delete WhatsApp Business Product — Deletes an Existing Product From a WhatsApp Business Catalog
Edit WhatsApp Business Collection — Edit an Existing Collection in your WhatsApp Business Catalog
Edit WhatsApp Business Product — Edits a Product That Exists on Your WhatsApp Business Catalog
Send a WhatsApp Business API Template Message — Send a template message to a WhatsApp-enabled phone number
Send a WhatsApp Business API Text Message — Send a text message to a WhatsApp-enabled phone number
Send a WhatsApp Group Media Message — Send a multimedia message like an image, video, document, or audio to a WhatsApp Group
Send a WhatsApp Group Text Message — Send a text message to a WhatsApp Group
Send a WhatsApp Media Message — Send a multimedia message like an image, video, document, or audio to a WhatsApp-enabled phone number
Send a WhatsApp Text Message — Send a text message to a WhatsApp-enabled phone number
Set WhatsApp Image Status — Sets an image status on your WhatsApp account
Set WhatsApp Profile Picture — Sets the Profile Picture of a 2Chat-connected WhatsApp number to the specified image
Set WhatsApp Status — Set the WhatsApp Status of your 2Chat-connected Number
Set WhatsApp Text Status — Sets a text status on your WhatsApp account
Set WhatsApp Video Status — Sets a video status on your WhatsApp account
WhatsApp Business API Conversation Window — Check if the conversation Window is opened.

Look up existing records

Get WhatsApp Business Collections — Get All Collections in a WhatsApp Business Catalog
Get WhatsApp Business Products — Get All Products in a WhatsApp Business Catalog
Get WhatsApp Group Participants — Gets all participants of a WhatsApp Group you are part of
Get WhatsApp Groups — Gets all WhatsApp groups your connected number is a participant of

Start a workflow when this happens

Watch Call Status Update — Triggers when a call changes state. E.g.: ringing, missed, answered, canceled, completed, etc.
Watch Incoming Call Completed — Triggers when an incoming phone call is completed (answered or missed).
Watch New Participant Joined WhatsApp Group — Triggers when someone joins a WhatsApp group.
Watch New WhatsApp Conversation — Triggers when a new WhatsApp Conversation is started within the specified time period.
Watch New WhatsApp Message — Triggers when a new message is either sent or received on 2Chat. Works for messages sent by agents or your users/customers.

Show 10 more triggers

Watch Order Received on WhatsApp — Triggers when a new WhatsApp Order is received on the configured number.
Watch Outgoing Call Completed — Triggers when an outgoing phone call is completed (answered or canceled).
Watch Participant Left a WhatsApp Group — Triggers when someone leaves a WhatsApp group.
Watch Participant Removed from WhatsApp Group — Triggers when someone is removed from a WhatsApp group.
Watch Received WhatsApp Group Message — Triggers when a new WhatsApp Group Message is received on the configured group.
Watch Received WhatsApp Group Message Reaction — Triggers when someone reacts to a WhatsApp Group message.
Watch Received WhatsApp Message — Triggers when a new WhatsApp Message is received on the configured number.
Watch Received WhatsApp Message Reaction — Triggers when someone reacts to a WhatsApp message.
Watch WhatsApp Call Made — Triggers when a new WhatsApp call is made using your connected number.
Watch WhatsApp Call Received — Triggers when a new WhatsApp call is received on your connected number.

Things Salesflare can make it do

Check a phone number for WhatsApp account — Checks if a phone number has a WhatsApp account.
Make an API Call — Performs an arbitrary authorized API call.
Send a Media Message to a WhatsApp Group — Sends a multimedia message like an image, video, document, or audio to a WhatsApp group.
Send a Text Message to a WhatsApp Group — Sends a text message to the specified WhatsApp group.
Send a WhatsApp Media Message — Sends a multimedia message like an image, video, document, or audio to a WhatsApp-enabled phone number

Show 5 more actions

Send a WhatsApp Text Message — Sends a text message to a WhatsApp-enabled phone number
Set a WhatsApp Image Status — Sets an image status on the connected WhatsApp account.
Set a WhatsApp Status — Sets the text status of the connected number.
Set a WhatsApp Text Status — Sets a text status on the connected WhatsApp account.
Set a WhatsApp Video Status — Sets a video status on the connected WhatsApp account.

Look up existing records

List WhatsApp Groups — Gets a list of your WhatsApp Groups your connected number is a participant of
List WhatsApp Phone Numbers — Gets a list of your WhatsApp phone number that you have connected to 2Chat