chargewood and Salesflare

How to connect chargewood

About chargewood

chargewood is a chargeback response tool. When a dispute opens, send records from the tools you already run and answer it with evidence, not guesswork.

chargewood operations on Zapier

Triggers (3)

Start a workflow when this happens

  • Dispute Closed — Triggers when the network decides a dispute. Filter on Status for won or lost.
  • Dispute Response Submitted — Triggers when a dispute response has been sent to the payment provider.
  • New Dispute — Triggers when a new dispute arrives — the moment to go and fetch everything your other tools know about that customer.

Actions (2)

Things Salesflare can make it do

  • Add Supporting Record to a Dispute — Sends something from one of your other tools — a support thread, a delivery confirmation, a usage record — to Chargewood, where it is matched to the dispute it belongs to and held for you to confirm.
  • Record Customer Activity — Records that a customer did something — logged in, checked a licence, opened the app — so it can be used as evidence that they used what they are disputing.

Searches (1)

Look up existing records

  • Find a Dispute — Looks for an open dispute matching a transaction, an order number or a customer — so a Zap can decide whether what just happened is worth sending.

Similar apps

Not using Salesflare yet?

Salesflare is a CRM for small and medium-sized B2B businesses — it fills itself in automatically so your team actually keeps it up to date.

Try it for free