chargewood and Salesflare
How to connect chargewood
- Via Zapier — 6 operations available. Set it up ↗
About chargewood
chargewood is a chargeback response tool. When a dispute opens, send records from the tools you already run and answer it with evidence, not guesswork.
chargewood operations on Zapier
Triggers (3)
Start a workflow when this happens
- Dispute Closed — Triggers when the network decides a dispute. Filter on Status for won or lost.
- Dispute Response Submitted — Triggers when a dispute response has been sent to the payment provider.
- New Dispute — Triggers when a new dispute arrives — the moment to go and fetch everything your other tools know about that customer.
Actions (2)
Things Salesflare can make it do
- Add Supporting Record to a Dispute — Sends something from one of your other tools — a support thread, a delivery confirmation, a usage record — to Chargewood, where it is matched to the dispute it belongs to and held for you to confirm.
- Record Customer Activity — Records that a customer did something — logged in, checked a licence, opened the app — so it can be used as evidence that they used what they are disputing.
Searches (1)
Look up existing records
- Find a Dispute — Looks for an open dispute matching a transaction, an order number or a customer — so a Zap can decide whether what just happened is worth sending.
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