SurveySensum and Salesflare

How to connect SurveySensum

About SurveySensum

SurveySensum offers an end to end Customer Experience Platform that measures and improves your CX metrics with CES, NPS, and CSAT surveys.

It lets you gather customer feedback at all touchpoints and turn them into actionable insights.

After receiving feedback it enables you to prioritize actions to improve products or services and proactively reduce churn and drive growth.

Also, its Conversation Analysis platform allows you to discover new trends and insights with real-time text and sentiment analysis on qualitative voice of the customer data from sources like Chat bot conversations, app store reviews, social media etc and save hours of manual data processing with automated feedback tagging.

SurveySensum operations on Zapier

Triggers (3)

Start a workflow when this happens

  • Get Contacts — List of contacts present in the user account
  • Get Email Templates — Returns the list of email templates present in user account
  • New Response — Triggered when a new Response is captured in a survey

Actions (1)

Things Salesflare can make it do

  • Create New Share — This action enables user to create a new email Share

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