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Wootric by InMoment and Salesflare

Forms

How to connect Wootric by InMoment

About Wootric by InMoment

Wootric by InMoment collects and manages customer feedback using proven CX metrics (Net Promoter Score® (NPS), CSAT, and Customer Effort Score (CES). Survey in-app, via mobile, email & SMS, track ongoing results, follow up with customers, and quickly surface insights in an easy-to-use dashboard.

Wootric by InMoment operations on Zapier

Triggers (3)

Start a workflow when this happens

  • Detractor Response — Triggers when a new response is created with a low NPS score (0-6), low CSAT score (1-2) or low CES score (1-3).
  • New Response — Triggers when a new survey response is submitted.
  • Promoter Response — Triggers when a new response is created with an NPS high score (9-10), CSAT high score (4-5) or CES high score (6-7).

Actions (1)

Things Salesflare can make it do

  • Create End User — Creates a new end user.

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