Front and Salesflare

Customer Support aspdotnetstorefront.com ↗

How to connect Front

Via Zapier — 33 operations available. Set it up ↗
Via Make — 47 modules available. Set it up ↗

What you can automate

When new Comment in Front, create internal note in Salesflare.
When new Account in Salesflare, create Account in Front.

About Front

Front is the AI-powered customer service platform built for collaboration that enables 9,000 businesses to deliver five-star service at scale.

Front operations on Zapier

Triggers (5)

Start a workflow when this happens

New Comment — Triggers when a new comment is posted on a conversation.
New Inbound Message — Triggers when a new message is received.
New Outbound Message — Triggers when a message is sent (either a new message or a reply).
New Tag Added to Message — Triggers when a tag is added to a conversation.
Rule Triggered — Triggers when criteria for a team rule is met.

Actions (25)

Things Salesflare can make it do

API Request (Beta) — This is an advanced action which makes a raw HTTP request that includes this integration's authentication.
Add Comment — Add a comment to a conversation
Add Contact Handle — Add a handle (email, phone, etc) to a Contact
Add Conversation Links — Add Links to a Conversation
Add Conversation Tags — Add tags to a Conversation

Show 20 more actions

Assign or Unassign Conversation — Assign or unassign a conversation to a teammate.
Create Account — Creates a new Account.
Create Contact — Creates a new contact.
Create Draft — Create a new message draft
Create Draft Reply — Create a new draft reply to an existing conversation.
Create Link — Creates a new Link
Find or Create Account — Finds an existing Account
Find or Create Contact — Finds an existing contact.
Get Conversation Last Message — Retrieve the most-recent message of a conversation.
Import Message — Imports a new message into Front.
List Link Conversations — Returns all conversations that a Link is attached to.
Remove Contact Handle — Removes a handle (email, phone, etc) from a Contact
Remove Conversation Links — Remove Links from a conversation.
Remove Conversation Tags — Remove Tags from a Conversation
Send Message — Sends a message creating a new conversation.
Send Reply — Replies to a conversation. This action is best used with a Front trigger. For example, auto-reply behavior could be setup by combining a "New Inbound Message" Front trigger with this action.
Update Account — Updates an existing Account.
Update Contact — Updates an existing contact.
Update Conversation — Update the conversation status, assignee, inbox or tags.
Update Link — Update the name of a Link.

Searches (3)

Look up existing records

Find Account — Finds an existing Account
Find Contact — Finds an existing contact.
Find Conversation — Finds an existing conversation

Front operations on Make

Triggers (1)

Start a workflow when this happens

Watch Events — Triggers when an event by your rules is occured in the inboxes of your company.

Actions (35)

Things Salesflare can make it do

Add Contacts into a Group — Adds a list of contacts to a specified group.
Add Teammates to a Team — Adds teammates to a team as a member.
Add Teammates to an Inbox — Adds teammates to an inbox. The selected teammates must not already have access to the inbox and must be in the team that owns the inbox. Teammates cannot be added to private inboxes.
Add a Note to a Contact — Adds a new note to a contact.
Create a Channel — Creates a custom channel linked to the requested inbox.

Show 30 more actions

Create a Comment — Adds a comment to a conversation.
Create a Contact — Creates a new contact for the default team.
Create a Contact Group — Creates a new contact group in the default team.
Create a Draft — Creates a draft message which is the first message of a new conversation.
Create a Draft Reply — Creates a new draft as a reply to the last message in the conversation.
Create a Message — Sends a new message from a channel. It will create a new conversation.
Create a Tag — Creates a new tag.
Create an Inbox — Creates a team inbox.
Delete Teammates from a Team — Removes teammates from a team. Removing teammates will also remove them from inboxes owned by the team.
Delete Teammates from an Inbox — Removes teammates from an inbox. Selected teammates must currently have access to the inbox to be removed. Teammates cannot be removed from private inboxes.
Delete a Contact — Deletes a contact.
Delete a Contact Group — Deletes a contact group. Will not delete the contacts in this group.
Get a Channel — Fetches the information of a channel.
Get a Comment — Fetches the information of a comment.
Get a Contact — Fetches the information of a contact.
Get a Conversation — Fetches the information of a conversation.
Get a Message — Fetches the information of a message.
Get a Response — Fetches the information of an individual response.
Get a Rule — Fetches the definition of a rule.
Get a Tag — Fetches the information of a tag.
Get a Team — Fetches the details of a team.
Get a Teammate — Fetches the information of a teammate.
Get an Inbox — Fetches the information of an inbox.
Make an API Call — Performs an arbitrary authorized API call.
Reply a Message — Replies to a conversation by sending a message and appending it to the conversation.
Update a Channel — Updates the settings of an only custom channel.
Update a Contact — Updates a contact information.
Update a Conversation — Updates a conversation.
Update a Tag — Updates a tag.
Update a Teammate — Updates the information of a teammate.

Searches (11)

Look up existing records

List Channels — Lists all the channels.
List Comments — Lists all the comments written in a conversation in reverse chronological order (newest first).
List Contact Groups — Lists all the contact groups
List Contacts — Lists all the contacts.
List Conversations — Lists all the conversations in your company in reverse chronological order (most recently updated first).