Salesflare Salesflare Integrations

BoldDesk and Salesflare

Customer Support bolddesk.com ↗

How to connect BoldDesk

What you can automate

  • When new Task in Salesflare, create Ticket Note in BoldDesk.

About BoldDesk

BoldDesk is a help desk software for managing your support email, automating repetitive tasks, and improving your customer’s experience.

BoldDesk operations on Zapier

Triggers (8)

Start a workflow when this happens

  • Create Contact — Triggers when a new contact is created.
  • Create Contact Group — Triggers when a new contact group is created.
  • Create Ticket — Triggers when a new support ticket is created.
  • Create Ticket Note — Triggers when a new note is added to existing ticket.
  • Create Ticket Reply — Triggers when a new message is added to an existing ticket.
Show 3 more triggers
  • Update Contact — Triggers when existing contact is updated.
  • Update Contact Group — Triggers when existing contact group is updated.
  • Update Ticket — Triggers when a ticket is updated.

Actions (8)

Things Salesflare can make it do

  • Create Contact — Create a new contact.
  • Create Contact Group — Create a new contact group
  • Create Ticket — Create a new ticket
  • Create Ticket Note — Create note to an existing ticket
  • Create Ticket Reply — Create reply to an existing ticket
Show 3 more actions
  • Update Contact — Update an existing contact
  • Update Contact Group — Update an existing contact group
  • Update Ticket — Update an existing ticket

Searches (6)

Look up existing records

  • Find Contact — Find contact by email id
  • Find Contact Group — Find contact group by name
  • Find Contact Group by External Reference Id — Find Contact Group by External Reference Id
  • Find Contact by External Reference Id — Find Contact by External Reference Id
  • Find Ticket — Find Ticket by ticket Id
Show 1 more searches
  • Find Ticket by External Reference Id — Find Ticket by External Reference Id

BoldDesk operations on Make

Triggers (11)

Start a workflow when this happens

  • Watch contact groups — Triggers when a contact group is created or updated.
  • Watch contacts — Triggers when a contact is created or updated.
  • Watch new contact groups — Triggers when a contact group is created.
  • Watch new contacts — Triggers when a contact is created.\n
  • Watch new tickets — Triggers when a ticket is created.\n
Show 6 more triggers
  • Watch ticket notes — Triggers when a note is added to an existing ticket.
  • Watch ticket replies — Triggers when a reply is added to an existing ticket.
  • Watch tickets — Triggers when a ticket is created or updated, including when notes or replies are added.
  • Watch updated contact groups — Triggers when a contact group is updated.\n
  • Watch updated contacts — Triggers when a contact is updated.\n
  • Watch updated tickets — Triggers when a ticket is updated.\n

Actions (9)

Things Salesflare can make it do

  • Create a contact — Create a new contact.
  • Create a contact group — Create a new contact group.
  • Create a ticket — Create a new ticket.
  • Create a ticket note — Add a note to an existing ticket.\n
  • Create a ticket reply — Add a reply to an existing ticket.
Show 4 more actions
  • Make an API call — Performs an arbitrary authorized API call.
  • Update a contact — Update an existing contact.
  • Update a contact group — Update an existing contact group.\n
  • Update a ticket — Update an existing ticket.

Searches (6)

Look up existing records

  • Get a contact — Find a contact by email address.
  • Get a contact group — Find contact group by name.
  • Get a ticket — Find a ticket by its ticket ID.
  • Search contact groups — Find contact groups by its external reference ID.
  • Search contacts — Find contacts by its external reference ID.
Show 1 more searches
  • Search tickets — Find tickets by its external reference ID.

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