DeskDirector and Salesflare
How to connect DeskDirector
- Via Zapier — 17 operations available. Set it up ↗
What you can automate
- When when a Ticket Is Created or Updated in DeskDirector, create task in Salesflare.
- When new Task in Salesflare, create a Ticket in DeskDirector.
About DeskDirector
DeskDirector provides top customer success platform for MSPs that provides customizable client and tech portals, centralized communication, smart tickets, automations and more.
DeskDirector operations on Zapier
Triggers (3)
Start a workflow when this happens
- When a Chat Session Is Created or Updated — Triggers when a chat is created (chat.session.new) or updated (chat.session.status.changed).
- When a Ticket Is Created or Updated — Triggers when a ticket is created (ticket.new) or updated (ticket.updated).
- When a Workflow Is Triggered — Triggers when a specfic workflow is triggered.
Actions (7)
Things Salesflare can make it do
- Create a Contact — Create a new Contact in DeskDirector.
- Create a Ticket — Create a Ticket in DeskDirector.
- Invite Users to Chat — Invite Users from DeskDirector to Chat
- Send a Notification to a Contact — Send a Notification from DeskDirector to a Contact.
- Send a Notification to a Member — Send a Notification from DeskDirector to a Member.
Show 2 more actions
- Send a System Message in Chat — Send a System Message in Chat.
- Update a Ticket — Update a Ticket in DeskDirector.
Searches (7)
Look up existing records
- Find Companies — Find Companies in DeskDirector.
- Find Contacts — Find Contacts in DeskDirector.
- Find Members — Find Members in DeskDirector.
- Find a Company — Find a Company in DeskDirector.
- Find a Contact — Find a Contact in DeskDirector.
Show 2 more searches
- Find a Member — Find a Member in DeskDirector.
- Get a Ticket — Get a Ticket from DeskDirector
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