Gainsight Customer Communities and Salesflare

How to connect Gainsight Customer Communities

What you can automate

  • When new Attendee in Gainsight Customer Communities, find or create contact in Salesflare.
  • When new Reply in Gainsight Customer Communities, create internal note in Salesflare.

About Gainsight Customer Communities

Gainsight's Customer Communities is a B2B customer success community platform that increases self-service and engagement during crucial phases of the customer journey.

Gainsight Customer Communities operations on Zapier

Triggers (8)

Start a workflow when this happens

  • New Attendee — Triggers when a new attendee has signed up to an event.
  • New Reply — Triggers when a new reply is created.
  • New Topic — Triggers when a new topic is created.
  • New Topic Like — Triggers when a topic is liked.
  • New User — Triggers when a new user is created.
Show 3 more triggers
  • Reported Post — Triggers when a post is reported.
  • Updated Idea Status — Triggers when an ideation status has changed.
  • Updated Topic Moderator Tags — Triggers when a specified moderator tag is updated.

Actions (7)

Things Salesflare can make it do

  • API Request (Beta) — This is an advanced action which makes a raw HTTP request that includes this integration's authentication.
  • Add Custom Role to User — Adds custom role to user.
  • Api Action — Permit to use custom api call.
  • Append Moderator Tags to Topic — Appends moderator tags to topic.
  • Assign Badge — Assign a badge to a user.
Show 2 more actions
  • Assign Points — Assign points to a user.
  • Create Reply — Creates a reply.

Searches (3)

Look up existing records

  • Find Topic by Moderator Tag — Finds a topic by a moderator tag.
  • Find a User — Finds a user by Username, Email Address or ID.
  • Get Assigned Points of User — Get the assigned points of a user.

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