Hippo and Salesflare

How to connect Hippo

Hippo is a customer support and engagement automation tool that helps you create tickets, campaigns and chats for your customers.

Start a workflow when this happens

Things Salesflare can make it do

Add Assignee — Adds a customer support agent into the ticket
Add Comment to Ticket — Adds a comment in an existing ticket
Add Note in Ticket — Adds a note in the ticket
Create Conversation — Creates a new conversation in the system
Create Summary of Ticket History — Creates a summary of all notes and comments added in the ticket

Show 8 more actions

Create Ticket — Creates a new ticket in the system
Create or Update User — Create a new user or update an existing one
Send Broadcast to Users — Sends broadcast messages through hippo
Send Message — Sends a message in an existing chat
Send Whatsapp Message — Sends a message to provided phone number via Hippo WA Integration
Update Due Date of Ticket — Updates due date of an existing ticket
Update Ticket Priority — Updates the priority of a ticket
Update Ticket Status — Update status of a ticket