Kayako and Salesflare

How to connect Kayako

Kayako offers a multi-channel (email, social media, and live chat) customer support platform with customizable engagement workflows.

Start a workflow when this happens

New Conversation — Triggers whenever a new conversation is created.
New Organization — Triggers when a new organization is created.
New Reply — Triggers whenever a reply is received on a conversation (also triggered on the first post).
New User — Triggers when a new user account is created.
Tag Added to Conversation — Triggers when a tag is added to a conversation.

Show 2 more triggers

Tag Added to Organization — Triggers when a tag is added to an organization in Kayako.
Tag Added to User — Triggers when a tag is added to a user.

Things Salesflare can make it do

Add Tags to Conversation — Adds tags to an existing conversation.
Add Tags to Organization — Adds tags to an existing organization.
Add Tags to User — Adds tags to an existing user.
Add a Private Note to a Conversation — Adds a private note to an existing conversation.
Create Conversation With a Private Note — Creates a new conversation with the first post as a private note.

Show 10 more actions

Create Conversation via Email — Creates a conversation with the first post as a email.
Create Event — Creates a new event, which will show on the user's timeline.
Create Organization — Creates a new organization.
Create User — Creates a new user account and profile.
Find or Create Organization — Find or Create Organization
Find or Create a Conversation — Find or Create a Conversation
Find or Create a User — Find or Create a User
Update a Conversation — Updates an existing conversation.
Update a User — Updates an existing user.
Update an Organization — Updates an existing organization.