Snappy and Salesflare

Customer Support besnappy.com ↗

How to connect Snappy

Via Zapier — 7 operations available. Set it up ↗
Via Make — 15 modules available. Set it up ↗

What you can automate

When new Ticket in Snappy, create task in Salesflare.
When new Unassigned Ticket in Snappy, create task in Salesflare.
When new Waiting Ticket Assigned to Me in Snappy, create task in Salesflare.

About Snappy

Snappy is a help desk application for managing your email, providing customer self service and efficiently managing all your customer service tickets.

Snappy operations on Zapier

Triggers (4)

Start a workflow when this happens

New Ticket — Triggers when a new ticket is added.
New Unassigned Ticket — Triggers on any new, unassigned tickets from a mailbox.
New Waiting Ticket Assigned to Me — Triggers on and waiting ticket assigned to you.
New Wall Post — Triggers when a new post is added to the team wall.

Actions (3)

Things Salesflare can make it do

Create Note As Customer — Creates a note as the customer.
Create Note To Customer — Creates a note to the customer.
Create Wall Post — Creates a post on the team wall.

Snappy operations on Make

Actions (10)

Things Salesflare can make it do

Claim a Gift / Place Order — Claim a gift by selecting a product variant and providing recipient details.
Create a Campaign — Create a new campaign.
Get Product Variants — Retrieve variations of a specific product.
Get Variant By ID — Get the specific variant for a product with filters.
Get a Campaign — Returns a specific campaign according to a campaignId.

Show 5 more actions

Get a Gift — Retrieves a specific gift object.
Get an Estimated Campaign Cost — Estimate the cost for a specific campaign.
Make an API Call — Performs an arbitrary authorized API call.
Send Gifts — Creates gifts for specific recipients and sends them according to the relevant sending method.
Update Campaign — Updates a campaign by ID.

Searches (5)

Look up existing records

Get Budgets — Retrieve a list of available collections based on specified criteria. Collections represent curated sets of products that recipients can choose from when receiving a gift.
Get Collections — Retrieve a list of available collections based on specified criteria. Collections represent curated sets of products that recipients can choose from when receiving a gift.
Get Products — Retrieve a list of products available in collections.
List Campaigns — Lists active campaigns.
Search Gifts — Lists gifts according to the relevant request parameters.