SupportMagic and Salesflare

How to connect SupportMagic

What you can automate

  • When new Form Submission in SupportMagic, find or create contact in Salesflare.
  • When new Manager Email Response in SupportMagic, find or create contact in Salesflare.

About SupportMagic

SupportMagic is a service that enables your company with AI customer support agents that can resolve issues end to end

SupportMagic operations on Zapier

Triggers (7)

Start a workflow when this happens

  • Intent Matched — Triggers when a conversation matches an intent.
  • New Conversation — Triggers when a new conversation starts.
  • New Form Submission — Triggers when a customer submits an email via a form.
  • New Human Handoff — Triggers when a conversation is handed over to a human agent.
  • New Manager Email Response — Triggers when a manager responds.
Show 2 more triggers
  • New Message — Triggers when a new message appears in any conversation.
  • New Message in Selected Conversation — Triggers when a new message appears in the selected conversation.

Actions (2)

Things Salesflare can make it do

  • Create Conversation — Creates a new conversation
  • Handle Email Request — Retrieves email text, composes an answer, and sends it as a reply.

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