SupportMagic and Salesflare

How to connect SupportMagic

When new Form Submission in SupportMagic, find or create contact in Salesflare.
When new Manager Email Response in SupportMagic, find or create contact in Salesflare.

SupportMagic is a service that enables your company with AI customer support agents that can resolve issues end to end

Start a workflow when this happens

Intent Matched — Triggers when a conversation matches an intent.
New Conversation — Triggers when a new conversation starts.
New Form Submission — Triggers when a customer submits an email via a form.
New Human Handoff — Triggers when a conversation is handed over to a human agent.
New Manager Email Response — Triggers when a manager responds.

Show 2 more triggers

New Message — Triggers when a new message appears in any conversation.
New Message in Selected Conversation — Triggers when a new message appears in the selected conversation.

Things Salesflare can make it do

Create Conversation — Creates a new conversation
Handle Email Request — Retrieves email text, composes an answer, and sends it as a reply.

Customer communication platform.

Web-based help desk support tool.

Online helpdesk software.

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Salesflare is a CRM for small and medium-sized B2B businesses — it fills itself in automatically so your team actually keeps it up to date.