Textline and Salesflare
How to connect Textline
- Via Zapier — 9 operations available. Set it up ↗
- Via Make — 18 modules available. Set it up ↗
What you can automate
- When new Contact Message in Textline, find or create contact in Salesflare.
About Textline
Textline is a text messaging platform for your business. Share one or more phone numbers for receiving, managing, & responding to messages.
Textline operations on Zapier
Triggers (1)
Start a workflow when this happens
- New Contact Message — Triggers when a contact sends you a new message.
Actions (6)
Things Salesflare can make it do
- Create/Update Contact — Creates or updates an entry in your Textline address book.
- Import Contact Message — Imports a new message into Textline as if the contact sent it by SMS.
- Send Announcement — Send an announcement to one or more contacts. This can be done by phone number(s), tag, or saved search.
- Send Message — Sends a new message to a contact.
- Send Survey — Send a survey to one or more contacts. This can be done by phone number(s), tag, or saved search.
Show 1 more actions
- Update Agent Status — Updates an Agent's availability within Textline.
Searches (2)
Look up existing records
- Find Agent — Find an agent's information by email.
- Find Contact — Find a contact by phone number.
Textline operations on Make
Triggers (6)
Start a workflow when this happens
- Watch Agent Status — Triggers when an agent status has been changed.
- Watch Conversation Status — Triggers when a conversation status has been changed.
- Watch Customer Posts — Triggers when a message from a customer has been received.
- Watch Customers — Triggers when a customer has been created or updated.
- Watch Outbound Messages — Triggers when an outbound message has been sent.
Show 1 more triggers
- Watch Whisper — Triggers when a whisper from an agent has been received.
Actions (10)
Things Salesflare can make it do
- Create a Customer — Creates a new customer.
- Get a Customer — Retrieves a customer.
- Import a Message as a Customer — Imports a post into account as if the customer sent an SMS to your account.
- Make an API call — Performs an arbitrary authorized API call.
- Message a Conversation — Sends an outbound message to a conversation.
Show 5 more actions
- Message a Phone Number — Sends an outbound message to a phone number.
- Send a Survey — Sends a new survey.
- Send an Announcement — Sends an announcement to a group of contacts.
- Update Agent Status — Updates an agent status.
- Update a Customer — Updates a customer.
Searches (2)
Look up existing records
- Search Agents — Searches for agents or lists them all.
- Search Customers — Searches for customers or lists them all.
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