TypeFore and Salesflare
How to connect TypeFore
- Via Zapier — 22 operations available. Set it up ↗
- Via Make — 23 modules available. Set it up ↗
About TypeFore
TypeFore is a tool that audits customer interactions to detect policy contradictions and track promises, ensuring operational integrity for modern brands.
TypeFore operations on Zapier
Triggers (8)
Start a workflow when this happens
- Comprehensive Analysis Completed — Triggers instantly when a complete TypeFore audit resolves, returning the full data object of sentiment, coaching points, risks, and descriptions.
- New Active Threat Detected — Triggers instantly when an active security or operational threat is identified within TypeFore.
- New Communication Record Logged — Triggers instantly when a new chat, phone call, or customer dialogue file is ingested or logged.
- New Guardrail Violation — Triggers instantly when a configured Compliance Guardrail (such as HIPAA, CCPA, or PII handling) is violated.
- New Open Promise Tracked — Triggers instantly when a customer commitment (P1-P8 categories) is identified for follow-up tracking.
Show 3 more triggers
- New Platform Contradiction — Triggers instantly when an audited agent conversation contradicts internal guidelines or public policies.
- New Policy Registered — Triggers instantly when a new core guideline document, return parameter, or internal FAQ policy is configured.
- New SOP Procedure Registered — Triggers instantly when a new Standard Operating Procedure (SOP) is finalized.
Actions (13)
Things Salesflare can make it do
- Get Analysis Settings — Retrieves the current analysis tuning settings for your workspace.
- Get Policy — Retrieves a specific policy record by its ID.
- Get Procedure — Retrieves a specific procedure record by its ID.
- Get User Settings — Retrieves detailed settings and permissions for a specific user by their ID.
- Health Checkpoint — Verifies that the TypeFore API is reachable and operational.
Show 8 more actions
- Ingest Communication — Ingests communication data for compliance auditing.
- Ingest Policy — Ingests policy-level documentation or configuration for auditing.
- Ingest Procedure — Ingests procedure documents or structured workflow steps for auditing.
- List Users — Gets a list of all users in the workspace along with their IDs and basic info.
- Update Analysis Settings — Updates the analysis tuning settings for your workspace.
- Update Communication — Updates the status or metadata of an existing communication record.
- Update Policy — Updates specific fields of a policy record, such as its inclusion in automated scans.
- Update Procedure — Updates specific fields of a procedure record, such as its inclusion in automated scans.
Searches (1)
Look up existing records
- Get Communication — Retrieves a specific communication record by its ID.
TypeFore operations on Make
Triggers (8)
Start a workflow when this happens
- Watch communications — Triggers instantly when a brand-new communication or scan transcript is loaded into the platform.
- Watch comprehensive analysis — Triggers instantly when a complete transaction audit compiles and returns unified scores and parameters.
- Watch guardrails violations — Triggers instantly when compliance constraints, pricing boundaries, or other guardrails are breached list-side.
- Watch open promises — Triggers instantly when an agent makes a binding commitment (e.g., pricing, callback, refund) to a customer.
- Watch platform contradictions — Triggers instantly when an agent state/advice contradicts active internal documentation or policy sheets.
Show 3 more triggers
- Watch policies — Triggers instantly when a new active knowledge-base policy page is indexed.
- Watch procedures — Triggers instantly when a new Operational SOP or procedure is published.
- Watch threats — Triggers instant flows when a critical safety threat is identified in a conversation.
Actions (15)
Things Salesflare can make it do
- Get analysis settings — Retrieve the current analysis tuning settings for your workspace.
- Get communication — Retrieve a specific communication record by its ID.
- Get policy — Retrieve a specific procedure record by its ID.
- Get procedure — Retrieve a specific procedure record by its ID.
- Get user settings — Retrieve detailed settings and permissions for a specific user by their ID.
Show 10 more actions
- Health checkpoint — Verify that the TypeFore API is reachable and operational. This endpoint returns a simple status message and can be used for monitoring or uptime checks.
- Ingest communication — Ingest communication data for compliance auditing.
- Ingest policy — Ingests procedure documents or structured workflow steps for auditing.
- Ingest procedure — Ingests procedure documents or structured workflow steps for auditing.
- List users — Get a list of all users in the workspace along with their IDs and basic info.
- Make an API call — Performs an arbitrary authorized API call.
- Update Policy — Update specific fields of a policy record, such as its inclusion in automated scans.
- Update communication — Update the status or metadata of an existing communication record.
- Update procedure — Update specific fields of a procedure record, such as its inclusion in automated scans.
- Update settings — Update the analysis tuning settings for your workspace.
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